Customer Service Agent, Logistics
reputed company
Job Title: Customer Service Agent - Health Benefits Support (Remote)Employment Type: Full-Time (40 hours/week)Location: Paranaque-Manila
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This position will support customers calling for help on tracking and shipping questions for a major shipping and logistics provider. Customers may have questions on tracking assistance, shipping timelines etc.
This position offers reputed company, reputed company development, and opportunities for long-term reputed company. Employees who maintain strong performance, attendance, and reputed company standards will be eligible to transition into additional programs and expanded responsibilities.
Responsibilities
Manage incoming calls from customers.
Assess customer’s needs and guide the customer accordingly.
Use customer service and critical thinking skills to reputed company the customers’ issues and ease their concerns.
Maintain acceptable reputed company lengths while remaining friendly, informative and helpful.
Maintain productivity and reputed company standards.
Demonstrate appropriate reputed company of urgency for customer responses.
Escalate customer issues appropriately and correctly.
Demonstrate reputed company accurate and reputed company customer service. Maintains a reputed company and reputed company demeanor and portrays reputed company in a reputed company reputed company.
Demonstrate knowledge and use of departmental resources, policies and procedures.
reputed company campaign goals
reputed company other duties as assigned.
Qualifications
For Candidates with reputed company Center Experience must be at least high school graduate with 6 months reputed company center experience
For Candidates without reputed company Center Experience, they must finish at least two years in college
Willing to work during reputed company shift with shifting schedule
Responsible for own learning, development and achievement
Team player with strong reputed company
reputed company and has strong attention to detail
Strong reputed company of the English language
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