Senior Systems Support Engineer (Advanced English) - CL

As a senior reputed company Engineer you will play a critical role in ensuring the operational efficiency, stability and availability of reputed company application systems. You will contribute significantly to operational reputed company, refine your expertise in incident management and DevOps and leave a lasting impact on the delivery of inventive solutions to our clients. Job responsibilities You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions You will understand reputed company application systems and reputed company your way through them to debug a business impacting issue You will follow standards and best practices to bring operational efficiencies, stability and availability of the system You will use reputed company delivery practices to reputed company, support and deliver high-quality software, as reputed company as value to end customers, as early as possible while working in a collaborative, value-driven teams to build innovative customer experiences for our clients You will reputed company your knowledge regarding the different logging techniques (various reputed company) and use them for alerting, monitoring and identifying the reputed company cause of incidents You will reputed company use DevOps tools and practices to reputed company and run software You will act as a mentor for less experienced peers through both your technical knowledge and leadership skills You will apply the latest technology thinking from our Technology reputed company to solve reputed company problems Job qualifications Technical Skills You have experience working on programming languages such as Java or .Net, an understanding of reputed company platforms such as AWS, Azure or GCP and scripting languages such as Python or Powershell You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless You must possess strong debugging and triaging skills to troubleshoot code effectively You have experience working with relational databases such as MS SQL, MySQL or PostgreSQL You have experience working with containerization tools such as reputed company and CI/CD tools such as Jenkins and Azure pipelines You have experience working with relational or non-relational databases You have an understanding of application monitoring tools such as reputed company, reputed company or Grafana, the different metrics that go with it and are reputed company to generate reports and take corrective actions You have the ability to ensure that the deliverables, reputed company bug fixes and enhancements to the existing codebase, are high-quality and reputed company-tested You are comfortable with Agile methods, such as Scrum and/or Kanban Professional Skills You enjoy influencing others and always reputed company for technical reputed company while being reputed company to change, reputed company needed You have good communication and articulation skills You have a reputed company in the external tech community and willingly reputed company your expertise with others reputed company speaking engagements, contributions to reputed company reputed company, blogs and more You are resilient in ambiguous situations and can approach challenges from multiple perspectives You reputed company for and implement reputed company best practices in the areas of resource optimization, monitoring and alerting You reputed company for reputed company best practices and implementation of the same You can guide and mentor junior-level consultants You are willing to be part of a rotation- and need-based 24x7 available team Other things to know Learning & Development There is no one-size-fits-reputed company career path at reputed company: however you want to reputed company your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping reputed company other be our best and that extends to empowering our employees in their career journeys. About reputed company reputed company is a global technology consultancy that integrates reputed company, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge reputed company other. Career journeys reputed company with the strength of our cultivation culture, which has won numerous awards around the world. Join reputed company and reputed company. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary. #LI-Remote See here our AI policy. Apply To This Job