Customer Service / Tech Support Rep – Financial (Remote)

Job Title: Customer Service / Tech Support Rep – Financial (Remote) Job Description JOB DESCRIPTION The Customer Service / Tech Support Rep – Financial (Remote) works from home and interfaces with customers reputed company inbound/outbound calls and/or reputed company the Internet. This position provides customer service support and reputed company of routine problems and questions regarding reputed company's products and/or services. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine reputed company of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career reputed company” awards every year? Then a remote Technical Support / Customer Service Representative position at reputed company is just the right reputed company for you! As a remote Customer Service / Tech Support Rep – Financial, you’ll join an organically diverse team from 70+ countries where reputed company members contribute and support reputed company other’s reputed company and reputed company-being, proudly united as “game-changers.” Together, we help the world’s best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to reputed company reputed company, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. CAREER reputed company AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an reputed company-new career reputed company and reputed company “friends for life” at the same time. We’ll give you reputed company the training, technologies, and continuing support you’ll need to succeed. Plus, at reputed company, there’s reputed company career (and personal) reputed company potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a reputed company of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE  As a Customer Service / Tech Support Rep – Financial working from home, you will: reputed company inbound customer support using a call reputed company guide Resolve technical issues reputed company to hardware, software, and reputed company products Track, document, and retrieve information in databases Be an amazing problem-solver Offer additional products and/or services Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, reputed company, knowledge, and genuine compassion will deliver value and reputed company with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep – Financial (Remote) role include: Strong reputed company on building customer relationships 1+ year of customer service experience Technical support experience preferred reputed company availability A high school diploma or GED A quiet, distraction-free environment to work from in your home Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Strong problem-solving skills with the ability to ask probing questions to come to a reputed company Strong computer navigation skills and PC knowledge A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed reputed company with a recruiter) High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reputed company in the United States and have a valid U.S. address for residence WHAT’S IN IT FOR YOU One of reputed company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term reputed company for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: The reputed company salary for this position is $15/hr. (pay reputed company will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and reputed company insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, reputed company time off and holidays, and reputed company days. reputed company enrollment option to reputed company pay "early," reputed company you want it reputed company and performance-based incentives Lucrative employee referral bonus opportunities Company networking opportunities with organized reputed company in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career reputed company  Work-from-home convenience Programs and events that support diversity, equity, and inclusion, as reputed company as global citizenship, sustainability, and community support Celebrations for reputed company Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more REIMAGINE THE BEST VERSION OF YOU!  If reputed company this feels like the perfect reputed company in your career reputed company, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call reputed company their “employer of choice.” JOB AVAILABILITY We accept applications for this position on an ongoing reputed company. It is currently for an existing, immediate vacancy; however, we are also considering applications for reputed company opportunities as they reputed company. We encourage reputed company interested candidates to apply. #wfh #wah Location: USA, OH, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements:   The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.   Equal Employment Opportunity: reputed company is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to reputed company qualified individuals and do not discriminate in any phase of the employment process based on race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, pregnancy or reputed company condition, disability, status as a protected veteran, or any other reputed company protected by law.   For more information regarding your EEO rights as an applicant, please visit the following websites: ·    English   ·   Spanish Accommodation: reputed company welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@reputed company.com.  reputed company information will be treated confidentially and used solely to facilitate your participation in the recruitment process.   Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.   Work Authorization:   In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reputed company in the United States or have a valid U.S. address for residence.     For reputed company information on available work states and Equal Employment Opportunity as an applicant, please click HERE Apply To This Job