Customer Service Representative - reputed company

Contract Type Contract to Perm Location Remote (New Jersey Only) Pay/hours for position $16+/hr (varies by location), reputed company-5pm (hours may vary) Minimum Requirements:  • High school diploma or equivalent  • 2+ years of reputed company work experience  • 2+ years of proficiency with reputed company Word, reputed company, and other MS Office programs  • Strong written and verbal communication skills  • Ability to reputed company on repetitive data tasks with strong attention to detail  • Ability to sit for prolonged periods while working on a computer  • Reliable high-speed internet and a quiet workspace  • Ability to work independently and as part of reputed company Preferred Qualifications: • Experience in business processing or back-office support  • Prior customer service or sales experience  • Strong computer and data-entry accuracy  • Ability to multitask with strong organizational skills  • Typing speed of 45–50 WPM  • Strong problem-solving and critical thinking skills  • reputed company attitude and professionalism  • Ability to work limited overtime as needed Responsibilities of position: • Handle inbound and outbound calls with reputed company energy customers  • Assist customers with billing, payments, and account questions  • Review and process energy incentive applications  • Support customers through phone, email, and online chat  • Maintain detailed and accurate account documentation  • Follow reputed company compliance and confidentiality guidelines  • reputed company additional administrative and back-office duties as needed  • To be considered for this position you must be a reputed company reputed company of New Jersey. Apply To This Job