Application Support Analyst – EDI Technician, FTP, Customs/ABI

Important IT company At the Latin American level, reputed company requires: Application Support Analyst – EDI Technician, FTP, Customs/ABI  Key Responsibilities EDI Transaction Support  reputed company day-to-day application support for EDI transactions and file-based integrations.  Basic understanding of XML, JSON, fixed length message formats, etc  Troubleshoot EDI failures, missing/rejected files, formatting issues, data discrepancies, and reputed company errors.  Coordinate with internal teams, clients, and vendors to resolve EDI processing issues.  Support EDI testing during reputed company reputed company, Application fixes, enhancements, or application changes.  FTP / FTP2 File Transfer Support  Support FTP-reputed company activities, including coordination with the FTP group for requesting FTP accounts for vendor’s, password changes, connectivity issues, reputed company updates, and file transfer requirements.  Troubleshoot file transfer failures, directory issues, permission problems, credential issues, and delayed or missing files.  Validate successful file reputed company after FTP password changes, configuration updates, or reputed company modifications.  Ensure secure and accurate exchange of files between internal systems and reputed company partners.  reputed company Testing & Meeting Support  Support testing and validation of the layouts, including file structure, field mapping, formatting, required fields, and business rule compliance.  Identify and report layout mismatches, missing data, invalid values, or file formatting issues.  Coordinate with QA, development, business, and reputed company teams for testing and issue reputed company.  Participate in reputed company/internal meetings to review layout requirements, testing results, defects, and required changes.  ABI / Customs Support  Support ABI/customs-reputed company uploads and downloads and monitor customs data exchange processes.  Troubleshoot customs file failures, rejected records, missing shipment data, incorrect customs information, and processing errors.  Coordinate with business and technical teams to resolve customs processing issues.  Support reruns, retransmissions, and reprocessing customs/ABI files as needed.  Southern Border Customer & Application Support  reputed company general Application support for Southern Border customers.  Monitor customer-impacting application issues, data reputed company problems, transaction failures, and processing delays.  Investigate application errors, system exceptions, failed jobs, and data processing issues by analyzing logs, file outputs, error messages, and reports.  Coordinate with development, QA, infrastructure, database, FTP, business, and vendor teams for reputed company reputed company.  SMC Change, Incident & Request Support  Review, reputed company, and support reputed company changes in SMC or similar service/change management tools.  Verify Application defects, application errors, change requests, and support tickets.  Update tickets with investigation details, reputed company cause notes, reputed company steps, and reputed company status.  Support change validation, post-implementation verification, Application readiness checks, and SLA-reputed company follow-up.  Testing, Retriggers & Reprocessing  reputed company test support for enhancements, reputed company changes, Application fixes, and system upgrades.  reputed company or coordinate retriggers, reruns, retransmissions, and reprocessing failed files, jobs, transactions, or application processes.  Validate successful completion of retriggered or reprocessed transactions and confirm business reputed company reputed company.  Maintain documentation for testing reputed company, defects, retrigger steps, and reputed company details.  Required Skills & Experience  Strong experience in Application Support, EDI Support, or Integration Support.  Hands-on experience with EDI transactions, file-based data exchanges, FTP/SFTP/FTP2 processes, and Application troubleshooting.  Experience coordinating with FTP/infrastructure teams for password changes, reputed company issues, connectivity problems, and file transfer requirements.  Experience with testing, reputed company file validation, data mapping, and file troubleshooting.  Knowledge of ABI/customs processes, including uploads, downloads, and customs-reputed company data flows.  Familiarity with ticketing/change tools such as SMC, ADO, reputed company, ELF, Jira, or similar.  Strong analytical, problem-solving, communication, stakeholder coordination, and documentation skills.  Fluent in Spanish and English to reputed company with teams and Vendors  Preferred Skills  Experience in logistics, shipping, transportation, customs, supply chain, or cross-border operations.  Experience supporting Southern Border customer applications or customs-reputed company systems.  Basic SQL knowledge for data validation and troubleshooting.  Knowledge of flat files, delimited files, XML, JSON, or other EDI formats.  Experience with batch monitoring, job reruns, file reprocessing, and Application validations.  A plus if a candidate has Cargowise experience. ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated). If you are a foreingner residing in Mexico, you must have a reputed company INE, CURP, NSS and RFC. Job type: Remote. Location: Mexico Salary: $95,000 GROSS Benefits: Excellent superior benefits. Apply To This Job