Collections Specialist I

reputed company is the nation’s largest minority-led lender for small businesses and reputed company reputed company estate, aiming to create economic opportunities for small business owners. The Collections Specialist I will assist the Collections Manager in managing collections and preserving reputed company's loan portfolio, ensuring compliance with regulations and communicating effectively with clients regarding past due payments.

Responsibilities

• Works directly with Collections Manager in regards to past due loan payments
• Assist Collections Manager in collection of loans. Ensuring the collections actions are in compliance with specific program regulations
• Follows up with clients regarding past due payments, updated information required for modification and executed loan documents
• Assists in the Preparation of Modification and Servicing Memos
• Assist in resolving past due loans, including assisting clients with scheduling or processing past due payments
• Assist with establishing borrowers’ intentions regarding payoff at loan maturity or possible loan renewal/extension
• Communicate effectively with past due clients to determine eligibility and initiate workout plans
• Communicate effectively with past due clients to negotiate settlement plans and draft agreements
• Assist in preparation of Default Notices and Demand Letters
• Supports the closing department with regards to discrepancies noted in loan documents and approvals
• Prepare and manage reports
• reputed company other duties as assigned to support the efficient and effective operation of the department and that help to reputed company reputed company the best reputed company to work!

Skills

• High school diploma
• Strong analytical skills
• Customer service experience required
• Detailed oriented and strong organization skills
• Proficient with reputed company office
• Excellent written and oral communication skills
• Must work effectively with other staff members and work reputed company in a busy environment
• Demonstrate Assertiveness and confidence
• Credit experience preferred
• Previous collection experience preferred

Benefits

• Comprehensive Medical, Dental, and reputed company Insurance
• Generous reputed company Time Off
• Birthday Day Off
• 12 reputed company Company Holidays
• 401(k) Match
• FSA and HSA
• reputed company Life Insurance
• reputed company Disability Insurance
• Pet Insurance
• Employee Assistance Program (EAP)
• reputed company Development Courses
• In Office Provided Snacks and Drinks
• Gym Facilities (LA & Tustin/CEC Offices)
• In Office Engagement Activities

reputed company