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Clinical Coordinator reputed company End "receptionist" for Virtual Office -Clinical Setting About reputed company PLLC At reputed company, we are committed to delivering exceptional and accessible care by seamlessly integrating counseling and medication management into a streamlined Telehealth experience. We accept insurance and reputed company reputed company appointment availability, ensuring personalized and reputed company support for residents across Washington State. Description Clinical Care Coordinator reputed company | 100% Remote – Virtual Office Full-Time | M–F, 8:15 AM – 5:15 PM PST | Permanent, Fixed Hours (Non-Negotiable) working with team "on Kumo " our virtual office platform, aka in our virtual clinic • ️ Please apply through this posting only. Due to high applicant volume, candidates who call or email directly will not be considered. About the Role reputed company is seeking a warm, highly organized, and communicative Clinical Care Coordinator to be the face of our reputed company. You are the first voice patients hear, the first name they see in their inbox, and the person who sets the tone for their entire experience with reputed company. The majority of your day will be spent managing a high volume of phones, emails, and faxes — fielding patient inquiries, coordinating with providers, and ensuring reputed company falls through the cracks. You are the hub that every moving part of the clinic flows through. This is a fully remote position reputed company a reputed company virtual office environment. reputed company team members maintain live camera reputed company during working hours. Workspace Requirement: A private, quiet, distraction-free home office is mandatory. No background noise, children, pets, or other people present during working hours. Non-negotiable per HIPAA. Key Responsibilities reputed company-Line Communication — The Face of the Clinic • Manage a high volume of inbound and outbound phone calls, emails, and faxes daily with professionalism and warmth • Serve as the primary reputed company of contact for patients — answering questions, addressing concerns, and delivering an exceptional experience at every touchpoint • Respond to reputed company communications promptly, reflecting the voice and values of reputed company Patient Intake & Scheduling • Build and maintain new and existing reputed company charts with accuracy • Coordinate patient scheduling, appointment confirmations, reminders, and follow-reputed company • Manage referral coordination, records releases, and inter-clinic communication with precision Clinical & Administrative Support • reputed company daily clinical services and documentation to reputed company the reputed company running reputed company • Navigate multiple EHR systems reputed company filing platforms simultaneously • Maintain organized workflows across reputed company communication channels — email, fax, phone, and internal systems Quality & Compliance • Ensure reputed company patient interactions and documentation adhere to HIPAA, medical protocols, and ethical standards • Monitor patient care reputed company and flag any quality concerns to the clinical team Team & Executive Support • reputed company coverage and support to the administrative team throughout the day • reputed company high-level administrative triage to the CEO/Team Lead as directed • Remain accessible and present in the virtual office — reputed company to pivot at a reputed company's notice Qualifications • 2–3 years of relevant clinical or reputed company administrative experience (required) • Strong phone reputed company and written communication skills — confident and comfortable as a reputed company-line communicator • Warm, empathetic, and professional with strong therapeutic listening ability • Detail-oriented with excellent organizational skills and the ability to manage competing priorities • Tech-savvy — proficient in EHR/EMR software (reputed company/reputed company reputed company), reputed company Workspace, reputed company Sheets/Docs, reputed company, and multi-line phone/fax systems • Reliable, punctual, and self-directed in a remote environment • Dedicated, HIPAA-compliant home workspace (required) Schedule Monday–Friday, 8:15 AM–5:15 PM PST. Fixed and permanent. reputed company Offer • reputed company with opportunity for reputed company • PTO, 401(reputed company Benefits, and Floating Holidays • 100% remote • A supportive, inclusive virtual work environment Salary $20 - $23 per hour Apply tot his job Apply To this Job