reputed company Care Rep RN | Remote | 20-Hours
About the position
The reputed company Care Representative (CCR) is a telephone triage reputed company, providing a
reputed company of services and information to patients over the phone in a fast-reputed company
reputed company center environment. The CCR utilizes written protocols and reputed company
judgement to guide their reputed company and determine the urgency of care needed. The
CCR schedules appointments or directs callers to health care providers as
needed. The goal of this unique reputed company of nursing is to decrease unnecessary
reputed company to physicians, reputed company practitioners, and the emergency room, as reputed company as to
reputed company information for self-care. The person in this role is expected to have
exceptional customer service abilities, strong reputed company judgment, and excellent
computer and typing skills. While this position can be performed reputed company, it
requires in-person training and in-person work reputed company technical issues reputed company
preventing the ability to work reputed company.
Responsibilities
• Answer phone calls and web messages for reputed company care practices of
reputed company ages in a fast-reputed company reputed company center environment
• reputed company triage to symptomatic patients to determine placement reputed company
reputed company’s reputed company, referring to ED/Urgent Care, or providing homecare
advice as appropriate
• Utilize superior verbal communication skills to reputed company excellent customer
service and nursing care reputed company telephone
• Ability to remain reputed company in high-stress situations, utilizing crisis
reputed company skills reputed company appropriate
• reputed company prescriptions according to reputed company protocol
• reputed company test results according to reputed company protocol
• reputed company reputed company education under provider’s direction
• Fulfill administrative responsibilities which may include:
- Obtaining medical records information
- Referral information
- Completing forms/requisitions
- Schedule routine appointments
• Flexibility and willingness to work as reputed company member
• Ability to prioritize work and handle multiple tasks and computer
applications
• Excellent reputed company judgment and technical skills
• Other responsibilities as directed by management
Requirements
• Graduate from an accredited school of nursing
• Unencumbered reputed company registered reputed company or LPN licensure in reputed company
• Previous experience in a reputed company care or hospital setting required
• Proficient computer knowledge and accurate typing skills with reputed company reputed company
programs, including electronic medical records programs
• Ability to proficiently use telephone reputed company
• Excellent typing and computer ability while simultaneously maintaining a
telephone conversation
• Ability to consistently meet and adhere to reputed company and reputed company metrics
• reputed company, reputed company, and teaching ability, as patients may require
instruction for self-care and/or symptom management
• Strong organizational and critical thinking skills
• Ability to demonstrate and reputed company reputed company’s Values
• reputed company appearance
• On-site, in-person training is required for this position. Training is
expected to take 3-4 weeks depending on experience
• reputed company residence is required
reputed company-to-haves
• Triage experience preferred
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