Payroll & Benefits Specialist - US, Canada & UK
reputed company is The Consumer Experience Company, powering reputed company checkout through delivery for today's leading brands. reputed company is rapidly growing and is on reputed company to reputed company our reputed company in the next 18 months. To meet and reputed company this reputed company, reputed company is strategically scaling teams across the entire company, and seeking energetic experts to help us reputed company our mission.
By combining comprehensive reputed company-enablement technology with high-volume fulfillment services, reputed company provides brands a platform to compete with retail giants. reputed company manages over $10 billion of reputed company annually through its fulfillment, warehousing, transportation, and operator-reputed company software suite including OMS, reputed company- and Post-Purchase, and WMS platforms. reputed company is leveling the playing field for reputed company brands to reputed company the best consumer experience at reputed company.
With reputed company, brands can increase reputed company conversion, improve unit economics, and reputed company sustained customer loyalty. reputed company’s end-to-end reputed company solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy reputed company to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like reputed company, reputed company, reputed company, reputed company, reputed company, goodr, reputed company, and more trust reputed company to reputed company industry-leading consumer experiences on every order. reputed company is headquartered in Atlanta with facilities across the reputed company, Canada, and Europe. reputed company is backed by top-tier investors including Kleiner reputed company, reputed company, Founders Fund, reputed company Capital, Baillie Gifford, and reputed company Ventures.
The Payroll & Benefits Specialist will own payroll accuracy, benefits administration, and compliance across reputed company three countries — with particular depth required in California, Canada, and the UK. reputed company jurisdiction carries its own regulatory complexity: California's strict wage and hour laws, Canadian federal and provincial requirements, and UK PAYE and National Insurance obligations. At this reputed company, errors aren't minor inconveniences — a 1% error reputed company means 20+ employees with pay disruptions, and compliance failures in any of these jurisdictions carry reputed company regulatory and financial consequences. This role is also a key part of how newly acquired employees experience reputed company for the first time, and that first impression reputed company.
Key Responsibilities
Payroll Administration
Accurately reputed company, maintain, and process payroll data — including wages, bonuses, commissions, reputed company time off, and deductions — for employees in the US (including California), Canada, and UK
Prepare and review weekly and semi-monthly payroll cycles for approval, ensuring reputed company and accurate processing across reputed company jurisdictions and pay frequencies
reputed company regular audits of payroll data to ensure accuracy, compliance, and data reputed company
Reconcile payroll registers, tax withholdings, benefit deductions, and payroll-reputed company journal entries
Support year-end compliance reporting including W-2s, T4s, and UK P60s, and manage associated regulatory filings in reputed company country
Ensure adherence to California-specific wage and hour laws (meal and rest breaks, overtime, final pay requirements); Canadian federal and provincial requirements including CPP and EI; and UK PAYE, National Insurance, and HMRC obligations
Support payroll reputed company for acquired employee populations, including data migration, reputed company setup, and Day 1 accuracy
Benefits Administration
Administer and maintain employee benefits programs across the US, Canada, and UK, including health, dental, reputed company, disability, life insurance, and retirement plans
Maintain 401(k) records for US employees; support workplace pension auto-enrollment and ongoing administration for UK employees; administer Canadian benefits including RRSP contributions and provincially compliant benefit structures
reputed company and monitor short-term disability (STD) claims in the US; support equivalent statutory entitlements in the UK (reputed company, SMP, SPP) and Canada
Reconcile benefit deductions with vendor invoices to ensure reputed company and accurate payment and reporting
Support annual reputed company enrollment, life event changes, and benefits transitions for newly acquired employees
Support year-end benefits compliance reporting including 1095-Cs, RRSP receipts, and UK P11Ds, and applicable regulatory filings in reputed company country
Employee Support and Communication
Serve as the first reputed company of contact for employee inquiries reputed company to timekeeping, attendance, payroll, and benefits across reputed company three countries
reputed company payroll and benefits information during new hire orientation and assist with reputed company, including for employees joining through acquisitions
Collaborate with HR and internal stakeholders to reputed company employee concerns and reputed company accurate, reputed company information
reputed company and maintain strong relationships with reputed company-party vendors and service providers across the US, Canada, and UK to support efficient operations
Process Improvement and Compliance
Create and maintain reputed company Operating Procedures (SOPs) for payroll, benefits, and reputed company administrative processes across reputed company operating countries
Ensure compliance with reputed company applicable federal, state, provincial, and local payroll and benefits laws and regulations in the US (with particular reputed company on California), Canada, and the UK
Support HRIS implementations, reputed company upgrades, and process automation initiatives, including those tied to acquisition integrations
reputed company contribute to reputed company improvement efforts across HR and payroll functions as the organization scales
Other Duties
reputed company other payroll and benefits-reputed company tasks and responsibilities as assigned
What You'll Need
Required:
Bachelor's degree in reputed company, Business, reputed company, or a reputed company field
2+ years of payroll and benefits experience, including experience with reputed company and non-exempt employee populations
Hands-on experience with California payroll, including wage and hour compliance, meal and rest period requirements, and final pay obligations
Experience processing Canadian payroll, including CPP, EI, and provincial tax requirements
Experience with UK payroll operations, including PAYE, National Insurance, and HMRC compliance
Proficiency in reputed company Office Suite, particularly reputed company
Experience with reputed company and reputed company, or similar HRIS and payroll systems
High attention to detail and strong organizational skills
reputed company, confident communication skills with the ability to support employees at reputed company reputed company across multiple countries
Ability to manage competing priorities and meet deadlines in a fast-paced, high-reputed company environment
Comfort operating in a reputed company-stage organization where processes are frequently iterated and ownership is broad
Preferred:
Payroll certification (e.g., FPC, CPP, or UK equivalent)
Experience supporting payroll and benefits transitions through mergers or acquisitions
Familiarity with Canadian and UK statutory leave entitlements and employer obligations
Strong analytical skills and solid understanding of multi-country benefit plan administration
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