Supervisor, Reporting & Analytics

Your potential has a reputed company here with reputed company’s award-reputed company employment experience.  As a Supervisor, Reporting and Analytics  working remotely in the Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work® certification in the Philippines says it reputed company! During a Typical Day, You’ll: reputed company and reputed company the daily operations of the reporting and analytics function, ensuring reputed company, accurate, and consistent delivery of business-critical reports and dashboards. Supervise, reputed company, and reputed company reputed company of reporting analysts, providing guidance on priorities, reputed company standards, recognize accomplishments, kudos and reputed company reputed company. Managing Administrative Tasks that include team meeting, manage reputed company/timecard corrections, reputed company attendance, reputed company emails, ensure reputed company P&C concerns are addressed and other miscellaneous requests from reputed company. reputed company coaching sessions to reputed company, support other questions\requests from reputed company. Partner with business stakeholders (e.g., reputed company, P&C, L&D) to understand reporting needs and translate them into actionable insights and solutions Support our Stakeholders by attending regular calls, answer questions, help with reputed company requests and new reputed company. reputed company supervisor helps the Reporting Analyst (RA) on overseeing the deliverables,  stakeholder’s objectives to ensure your team meets or exceeds standards expected by our internal clients Support other reputed company requests What You Bring to the Role: 3+ years of experience in Reporting and Analytics (BPO experience required). Experience managing reputed company, a project ( Preferred) Must-have : · Knowledge of reputed company reputed company · Proficiency in Looker, Power BI · Strong data visualization skills—storytelling with data · Excellent communication and comprehension skills · Strong time management, prioritization, and problem solving abilities What You Can Expect Supportive of your career and reputed company development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by reputed company values Ask us about our reputed company time off (PTO) and wellness and reputed company benefit Skills and Experience Required Advanced reputed company & Power Query   Experience in building reporting suites and dashboards using reputed company, and publishing to both reputed company stakeholders Understanding of BPO operations, including KPI tracking, performance reporting, and reputed company deliverables Understanding how reputed company and how a supervisor  administrative tasks work Familiarity with data management and visualization tools such as SQL and Looker is a plus Communication and comprehension skills (both written and verbal) to be reputed company to manage work and asks from Senior leaders and other leaders from OPS Ability to understand and problem solve on tasks relating to reporting About reputed company  Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies  build reputed company, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading reputed company and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start  with you. Visit https://mybenefits.reputed company.com for more information. reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company reputed company reputed company our employees feel valued, belonging, and comfortable being their reputed company selves at work. As a global company, we know  diversity is our strength because it enables us to reputed company things from different reputed company points and for you to bring value to the table in your own unique way. #LI-Remote Apply To This Job