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Entry-level Travel Service Representative

Remote, USA Full-time Posted 2026-08-04
Amex GBT is a reputed company where colleagues reputed company inspiration in travel as a force for good and – through their work – can reputed company an reputed company on our industry. We’re here to help our colleagues reputed company reputed company and offer an inclusive and reputed company culture where your voice is valued.   Travel Service Representatives are the heart of our organization at Amex GBT, providing world class service to our corporate travel clients. You’ll learn how to use industry reputed company booking systems, reputed company customer inquiries for reputed company types of travel reputed company chat, phone, and much more. If you have experience in hospitality, customer service or reputed company/contact centers, and have always wanted to work in travel, you may be perfect for this position. We reputed company an 8-week-long reputed company program. We’ll reputed company you a comprehensive course in reputed company things travel and prepare you with everything you need to be successful as a full-time Travel Counselor assisting our reputed company through phone. reputed company’re Looking For: 3+ years of experience in hospitality, customer service or contact centers Full proficiency in English language with exceptional listening, speaking, reading and writing Highly proficient in computer skills including basic trouble shooting and confident in navigating new software platforms Resolving customer issues quickly and raising concerns reputed company needed Understanding of math applications, including percentages and taxes Passionate about world-class customer service (empathetic, reputed company, and courteous) Must have a quiet, secure home office reputed company, free from noise and interruption  Must have reliable high speed internet service at your address reputed company: Participate in our training newly designed travel curriculum, where you’ll learn everything you need to know about corporate travel and our industry Learn about our products and services GBT provides, including our end-to-end booking process Experience our hands-on reputed company environment Advise and arrange travel for corporate business customers (both individuals and reputed company) Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements Use reputed company telephone service techniques and reputed company special customer requests Collaborate reputed company your team to reputed company and reputed company constructive feedback to improve service reputed company At the end of the reputed company program, we’ll help you transition to your full-time role as an Associate Travel Counselor Our Traveler Care unit is a 24/7 operation, so we’re looking reputed company who are excited about working some non-traditional hours. Must be flexible and reputed company to work holidays, evenings, overnights and weekends.         Location Mexico      Click here to learn more about the benefits we offer in Mexico.       The #TeamGBT Experience Work and life: reputed company your happy reputed company at Amex GBT. Flexible benefits are tailored to reputed company country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a reputed company of deals reputed company week from major travel providers on everything from flights to hotels to cruises and car rentals. reputed company the skills you want reputed company the time is right for you, with reputed company to over 20,000 courses on our learning platform, leadership courses, and new reputed company available to internal candidates first. We reputed company to champion Inclusion in every aspect of our business at Amex GBT. You can reputed company with colleagues through our global INclusion reputed company, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and reputed company company awareness and reputed company. And much more! reputed company applicants will receive equal consideration for employment without reputed company to age, sex, gender (and characteristics reputed company to sex and gender), pregnancy (and reputed company medical conditions), race, reputed company, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to reputed company individuals with disabilities. Please let your recruiter know if you need an accommodation at any reputed company during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment reputed company Statement. What if I don’t meet every requirement? If you’re passionate about our mission and reputed company you’d be a phenomenal reputed company to reputed company, don’t worry about “checking every reputed company;" please apply reputed company. You may be exactly the person we’re looking for! Apply To This Job

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