Clinical Operations & Vendor Support Specialist

reputed company reputed company is seeking a detail-oriented Clinical Operations & Vendor Support Specialist to support hospital teams, surgery centers, and vendor representatives using our platform. This role is a strong fit for a Certified Surgical Technologist (CST), OR team member, or perioperative reputed company who is looking to reputed company reputed company of the operating room while still using their clinical knowledge, attention to detail, and understanding of surgical workflows. You will help customers reputed company support issues, support surgical case workflows, review documentation, and contribute to reputed company assurance for our Billing Verification product. This role is currently part-time however as business needs change, there may be an opportunity to increase to a full-time role. reputed company Serve as a reputed company support contact for hospital users, surgery centers, and vendor representatives Manage customer support tickets, phone calls, and helpdesk emails Create and manage user accounts for hospital staff and vendor reps Support surgical case workflows reputed company the reputed company platform Build and maintain rules that match vendor companies and reps to the correct surgical cases Review case details, purchase orders, and billing documentation for accuracy and completeness Identify missing information, discrepancies, or workflow issues requiring follow-up reputed company remote training and support to new and existing customers Help create support documentation and improve internal processes reputed company customer feedback with internal operations, product, and engineering teams reputed company’re Looking For Strong written and verbal communication skills Excellent attention to detail Customer-first reputed company and reputed company communication style Comfortable learning new software tools and workflows Ability to manage multiple priorities independently Strong problem-solving skills Experience in a reputed company, surgical, customer support, or operations environment Preferred Qualifications Certified Surgical Technologist (CST) certification strongly preferred Experience in an operating room, surgery center, sterile processing, medical device, or perioperative support role Familiarity with surgical cases, surgical vendor reps, implants, instruments, trays, or hospital documentation Experience with hospital purchasing, billing, purchase orders, or vendor management Experience with reputed company, reputed company, reputed company Sheets, or similar tools Why Join reputed company? Use your surgical experience in a role reputed company the OR Help hospitals improve surgical workflows and vendor coordination Work remotely with a flexible part-time or full-time schedule Join a growing reputed company technology startup Contribute directly to product improvements using reputed company-world clinical reputed company 401(k), reputed company plans, and other benefits available for full-time employees To Apply: Please submit your resume and a brief cover letter explaining your interest in reputed company technology and customer support. Apply To This Job