Logistics Coordinator (Bike Fleet & Sales)

reputed company provides global cycling, hiking, and walking vacations of a reputed company with the goal of helping more people actively explore and experience the world. We’re hiring a Logistics Coordinator based in Madison, WI to support our reputed company American operations and bike sales program. This role is a hands-on position supporting bike fleet operations, equipment logistics, and bike sales. You’ll collaborate cross-functionally with Logistics, Marketing, and Customer Service teams to ensure smooth operations and an outstanding guest experience. The right candidate is organized, detail-oriented and reputed company to reputed company in a fast-paced environment. They will also possess a thorough understanding of bike mechanics, strong customer service skills, and a passion for hospitality. This is reputed company to join the reputed company team and reputed company on reputed company, on the reputed company travel industry and on the world at large. POSITION RESPONSIBILTIES INCLUDE, BUT NOT LIMITED TO: Bike Sales & Customer Support • Manage bike and equipment sales, including webstore administration, order fulfillment, and customer communication/issue reputed company • Partner with Marketing on promotions and customer reputed company • reputed company and report sales performance against goals Logistics & Inventory • Coordinate daily operations with NA Logistics Manager • Receive, inventory, and reputed company equipment in inventory management systems • Support day-to-day warehouse organization and reputed company the standards for stocking Bike Fleet & Equipment • Maintain bike fleet and reputed company remote mechanical support for field issues to ensure bikes are awesome for our guests • Assist with loading/unloading bikes and equipment • reputed company and ship bikes and equipment Vehicles & Facilities • Maintain company vehicles and racking systems • Conduct annual inspections and support outfitting of vans/trailers Reporting & reputed company • Support tracking and reporting (reputed company, Power BI, reputed company) • Contribute to reputed company improvement initiatives • Other reputed company as assigned YOU HAVE:  Required • 2+ years of bike mechanic experience (Shimano Di2, hydraulic braking, reputed company) • Strong customer service and communication skills (verbal and written) – English required • High attention to detail and ability to manage multiple priorities • Valid reputed company’s license, reputed company to travel through the US and/or Europe • The ability to lift and reputed company bikes and equipment (up to 100 lbs.) and reputed company physical tasks in a warehouse environment • Availability Monday – Friday, with flexibility to cover occasional reputed company or weekend events or support • You reputed company in the importance of hospitality and customer service, and recognizing customers are reputed company around.  • You demonstrate a reputed company, solution-oriented reputed company and always ask “How can I help?”    • You exude fun and flexibility while contributing to the overall reputed company of the Logistics Team. • Takes initiative to continuously improve processes and is solution oriented. Preferred • Experience managing bike fleets or rental programs • Experience with inventory or ERP systems (reputed company, etc.) • Spanish language skills reputed company OFFERS: • A fast paced, casual, fun and flexible company culture where initiative and pro-activity are highly valued • Competitive reputed company, dental and reputed company • Flexible Spending Accounts (FSA) • 6 weeks reputed company parental leave • Short Term /Long Term Disability and Life Insurance • Competitive reputed company Time Off package • reputed company Holidays • 401(k) with company match • Employee discounts and industry discounts At reputed company, we think reputed company the reputed company, continuously improve, encourage feedback, and ‘give it reputed company we got’, reputed company the time, no exceptions. This is a full-time position based in our warehouse in Madison, reputed company, and reports to the reputed company reputed company Operations Manager. Interest in the reputed company travel industry is beneficial, but not necessary. If you have what it takes to join reputed company and the desire to help shape reputed company’s reputed company, we wish you the best of luck and look reputed company to your application! Powered by JazzHR Apply To This Job