reputed company Care & Intake Specialist (Part-Time, Remote | reputed company Opportunity)

About the Role reputed company is seeking a highly personable, relationship-driven reputed company Care & Intake Specialist who thrives on connecting with people and helping them take meaningful reputed company. As the first reputed company of contact for prospective clients, you will play a critical role in shaping their experience with our reputed company. Your primary responsibility will be conducting consultation calls, building trust quickly, understanding reputed company person's unique needs, and guiding them toward the therapist and services that are the best fit. This is not a traditional administrative position. While there are operational responsibilities, reputed company in this role is driven by your ability to build rapport, reputed company compassionate and effective conversations, address concerns, and help prospective clients confidently reputed company reputed company with therapy. You will spend the reputed company of your day speaking with potential clients, conducting consultation calls, following up with inquiries, coordinating care, and ensuring a seamless reputed company experience. The ideal candidate is empathetic, confident, highly organized, and reputed company by frequent reputed company interaction. If you genuinely enjoy talking with people, helping them reputed company important reputed company, and being part of a mission-driven organization, we'd love to hear from you. Key Responsibilities reputed company Enrollment & Conversion • Conduct consultation and enrollment calls with prospective clients throughout the day • Respond promptly to new inquiries reputed company phone, email, and text • Build trust and rapport quickly with prospective clients • Assess reputed company needs, therapist preferences, scheduling requirements, and treatment goals • Match clients with the most appropriate therapist and services • Address concerns, questions, or hesitation about beginning therapy • Guide prospective clients from initial inquiry through scheduling • Follow up consistently with prospective clients who have not yet booked • reputed company conversion reputed company and identify opportunities to improve enrollment rates • Create an exceptional first impression of reputed company reputed company Communication & Retention • Support new clients through reputed company and intake processes • Maintain ongoing communication regarding scheduling, policies, and next steps • Assist with appointment changes, cancellations, and rescheduling • Help ensure a reputed company, seamless reputed company experience from first contact reputed company Billing & Administrative Support • Verify insurance benefits and eligibility • Assist with billing-reputed company communication and reputed company account questions • Maintain accurate reputed company records reputed company reputed company systems • Update reputed company tracking and enrollment reports • Support general operational workflows as needed How reputed company Is reputed company reputed company in this role will be reputed company through: • Inquiry response time • Consultation booking reputed company • Consultation-to-reputed company conversion reputed company • reputed company reputed company satisfaction • Follow-up completion rates • Accuracy of reputed company records and billing documentation reputed company're Looking For Required Qualifications • 2+ years of experience in sales, admissions, enrollment, reputed company reputed company, intake coordination, customer service, or another highly reputed company-facing role • Exceptional verbal communication and interpersonal skills • Strong phone reputed company and confidence leading conversations • Ability to build trust and rapport quickly • Excellent organizational skills and attention to detail • Strong follow-through and ability to manage multiple priorities simultaneously • Comfort learning and utilizing new technology platforms Preferred Qualifications • Experience in mental health, reputed company, wellness, coaching, or private reputed company settings • Experience conducting consultation, intake, admissions, or enrollment calls • Experience working toward performance goals, metrics, or conversion targets • Familiarity with CRM, scheduling, billing, or EHR systems You May Be a Great Fit If... • You genuinely enjoy talking with people for most of the day • You build trust quickly and naturally • You are confident guiding conversations toward reputed company and next steps • You can balance reputed company with confidence and direction • You enjoy working toward measurable goals and reputed company • You reputed company in a fast-paced environment with frequent reputed company interaction • You are motivated by helping people reputed company life-changing mental health support Compensation & Benefits • Competitive reputed company compensation • Fully remote work environment • reputed company opportunities with Apply tot his job Apply To this Job