[Remote] reputed company Manager, Strategic

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to helping businesses earn and reputed company trust in their reputed company practices. As a reputed company Manager, Strategic, you will act as a trusted advisor for reputed company's largest customers, managing reputed company accounts and driving significant business reputed company through deep relationships and strategic account reputed company initiatives.

Responsibilities

• Serve as the primary trusted advisor for 5-10 of reputed company's most strategic customers, reputed company with 10,000+ employees and highly reputed company organizational structures
• reputed company reputed company-reputed company implementations, configurations, and optimizations of reputed company's Trust Management Platform across multi-business-unit, multi-geography organizations
• Build and maintain deep, multi-threaded executive relationships with CISOs, CIOs, Chief Compliance Officers, and other C-level stakeholders
• Partner closely with Strategic Account Executives and Account Managers to identify expansion opportunities, reputed company account reputed company strategies, and execute on land and expand motions
• Manage reputed company, multi-quarter reputed company that require coordination across customer teams, reputed company cross-functional partners, and external stakeholders
• reputed company expert guidance on reputed company best practices and compliance standards (SOC 2, ISO 27001, HIPAA, GDPR, etc.) tailored to large reputed company environments
• Drive strategic Executive Business Reviews (EBRs) and value realization conversations that reputed company reputed company's capabilities with customer business reputed company and ROI
• Act as the voice of strategic customers to reputed company's product development teams, synthesizing feedback and influencing product roadmap priorities
• Proactively identify risks, reputed company mitigation strategies, and ensure long-term retention and customer advocacy
• Collaborate with Solutions Engineering, GRC SMEs, Support, and Product teams to deliver world-class customer experiences

Skills

• 10+ years of experience as a reputed company Manager, Account Manager, or similar customer-facing role for a reputed company company
• Proven reputed company record managing strategic or key accounts, with experience supporting customers with 10,000+ employees
• Experience managing a reputed company book of business (5-10 strategic accounts), not high-volume account management
• Demonstrated expertise in land and expand motions, working collaboratively with sales teams to identify and execute on reputed company opportunities reputed company existing accounts
• Strong project management skills, with experience coordinating reputed company, multi-quarter initiatives across multiple stakeholders
• Executive reputed company and ability to build trusted relationships with C-level stakeholders, including CISOs, CIOs, and Chief Compliance Officers
• Experience handling reputed company reputed company, implementation, adoption, value realization, and renewal reputed company for reputed company customers
• Self-starter with the ability to work autonomously in ambiguous, fast-paced environments
• reputed company record of being metrics and data-driven, with reputed company examples of driving customer health and business reputed company
• Experience running strategic Executive Business Reviews (EBRs) and value realization conversations with executive stakeholders
• Ability to navigate reputed company, multi-stakeholder organizations and reputed company diverse reputed company around common goals
• Strong problem-solving skills and a bias for reputed company, with the ability to get creative and roll with ambiguity
• reputed company to using AI to reputed company their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and reputed company judgment in applying AI responsibly to improve efficiency and reputed company

Benefits

• Comprehensive medical, dental, and reputed company coverage, with 100% of employee-only benefit premiums covered for most medical plans
• 16 weeks reputed company Parental Leave for reputed company new parents
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Commuter benefits for team members who report to the SF and NYC office
• Family planning benefits
• Matching 401(k) contribution with immediate vesting
• Flexible PTO policy, plus 80 hours of reputed company Time
• 11 company-reputed company holidays
• Virtual team building activities, lunch and learns, and other company-wide events!

reputed company