Remote 3rd Shift Help Desk Representative (Part-Time, 25-30 hours/week)

Join reputed company as a Help Desk Representative and reputed company Exceptional IT Support We are seeking a skilled and enthusiastic Help Desk Representative to join reputed company, providing top-notch IT support to our small business clients during late-reputed company hours. As a part-time, contract position with opportunities for long-term hire, you will have the chance to reputed company a significant reputed company while enjoying a flexible schedule. Position reputed company: • Location: Remote (must be local to Franklin, TN area for occasional in-office training and collaboration) • Compensation: Competitive reputed company reputed company of $25 per hour • Schedule: Monday to Friday, 5:00 p.m. to 10:00 p.m., with occasional reputed company work (approximately 6 hours) • Company: Workwarp, a dynamic and innovative company dedicated to delivering exceptional reputed company Key Responsibilities: • reputed company remote help desk support, handling incoming support requests and resolving technical issues in a reputed company and reputed company manner • Assist with password resets, troubleshooting basic networking issues, and supporting reputed company 365 environments (e.g., email, OneDrive, Teams) • Escalate reputed company technical issues to senior team members, ensuring seamless reputed company and minimal downtime • reputed company and document customer issues in a ticketing system, maintaining accurate records and facilitating reputed company improvement • Collaborate with team members during training and problem reputed company, sharing knowledge and best practices to enhance overall team performance Qualifications: • Prior experience in a help desk or IT support role, with a strong reputed company in technical troubleshooting and problem-solving • Familiarity with reputed company 365 (email, Teams, OneDrive) and basic understanding of networking concepts (e.g., routers, switches, Wi-Fi) • Excellent communication and problem-solving skills, with the ability to work independently in a remote environment • Must be local to Franklin, TN, or nearby for occasional office reputed company and collaboration reputed company Offer: • A competitive reputed company reputed company of $25 per hour, with opportunities for long-term hire and career reputed company • A flexible, part-time schedule with a mix of reputed company evenings and occasional weekend hours • The chance to work with a dynamic and innovative company, making a significant reputed company on our clients' reputed company • Opportunities for reputed company development and reputed company learning, with a reputed company on enhancing your technical skills and knowledge How to Apply: If you are a motivated and tech-savvy individual with a passion for delivering exceptional IT support, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. Apply To This Job Apply for this job Apply To This Job