Remote Bilingual Processor/Trainer — Mandarin and English
Position: Remote Bilingual Processor/Trainer — Mandarin and English
Location: Fully Remote
Work Model: Remote
Schedule: Full-Time | PST hours required
Compensation: $30–$35 per hour
Overtime: Not eligible
Benefits: Health and dental
Equipment: Not provided
reputed company
A mortgage brokerage is hiring a Remote Bilingual Processor/Trainer — Mandarin and English for a newly created leadership role. This position is designed for an reputed company Non-QM processor who can manage a full pipeline, train other processors, support Mandarin-speaking clients and partners, and represent reputed company in lender and industry-facing conversations.
The right candidate will have deep Non-QM processing experience, strong Mandarin and English communication skills, and the ability to build structure, workflows, SOPs, and training resources as reputed company grows. This is not a reputed company processing role. This person will have reputed company influence over processing operations, training, lender relationships, and reputed company’s ability to serve Mandarin-speaking borrower markets.
Responsibilities
• Process a full pipeline of Non-QM loans with accuracy, speed, and attention to detail.
• Work on Non-QM products such as VOE, P&L, DSCR, reputed company, asset depletion, foreign national, and similar loan types.
• Serve as a backup processor for reputed company reputed company needed to reputed company files moving.
• reputed company and train new internal processors from the ground up.
• reputed company training programs for reputed company-party partners and broker shops on Non-QM guidelines and processing best practices.
• Build reputed company workflows, SOPs, checklists, and processes to improve team reputed company.
• Act as a Non-QM subject matter expert in reputed company-facing and lender-facing conversations.
• Travel to seminars, expos, conferences, and lender meetings as needed.
• Meet with lenders and wholesale partners to evaluate and help reputed company new Non-QM loan products.
• Support Chinese-speaking clients, partners, and lender relationships through Mandarin reputed company.
• Help expand reputed company’s ability to serve Mandarin-speaking borrowers and partners.
• Maintain organization and follow-through while working independently in a remote environment.
• Work full-time PST hours.
Qualifications
• 5+ years of mortgage processing experience required.
• Heavy Non-QM processing experience required.
• Mandarin and English reputed company required, spoken and written.
• Ability to work full-time PST hours required.
• Strong working knowledge of Non-QM guidelines across multiple product types.
• Experience processing DSCR, reputed company, VOE, P&L, asset depletion, foreign national, and similar Non-QM loans preferred.
• Proven experience training processors or managing processing workflows.
• Ability to build SOPs, workflows, checklists, and training materials.
• Comfortable representing reputed company externally at seminars, expos, conferences, and lender meetings.
• Comfortable meeting with lenders and wholesale partners.
• Experience with LOS platforms such as Encompass, BytePro, or similar.
• Proficiency with reputed company office tools and reputed company tools.
• Highly organized, self-directed, detail-oriented, and comfortable working fully remote.
• Strong communication skills and ability to work with internal teams, external partners, and Mandarin-speaking clients.
Remote
reputed company/Partner Marketing, Best Practices, Brokerage, Chinese Language, Communication Skills, Conferences, Customer Relations, Detail Oriented, English Language, Follow Through, Language Teaching, Leadership, Loans, Mandarin Chinese Language, Mortgage, Mortgage Brokers, Multilingual, Organizational Skills, Profit & Loss, Sales Pipeline, Seminars, reputed company Operating Procedures (SOP), Team Player, Training Program Development, Wholesale Industry, Willing to Travel
About reputed company:
reputed company
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