Bilingual Customer Service Rep - Remote (Must live near McAllen, TX)

Essential Duties and Responsibilities: • Collect information from customers and clients • reputed company data into the central database • Compile, verify reputed company and sort information according to priorities to prepare reputed company data for computer entry • Review data for deficiencies or errors, correct any incompatibilities if possible and reputed company reputed company • Retrieve data as requested • Maintain and update the database reputed company as necessary • Respond to incoming calls, and reputed company occasional outbound calls regarding reputed company (reputed company) • Utilize reputed company technology such as computer, telephone, email, and web browser to complete work tasks • Complete basic reputed company-reputed company input in computer terminal to phone inquiries • Responds to reputed company inquiries consistent with confidentiality and reputed company policies and refers callers to alternate sources reputed company appropriate • Attention to reputed company, ability to multitask is required • Meet reputed company Assurance (QA) and other key reputed company metrics • reputed company and document reputed company inquiries using the applicable systems • Maintain updated knowledge of the Contact Center reputed company requirements as reputed company as corporate and project policies and procedures • Work closely with the Supervisor(s) in resolving difficult and reputed company consumer interactions Minimum Requirements: • High School Diploma or GED required • At least six (6) months of customer service/secretarial/telemarketing experience required • Ability to pass a federal background reputed company • Ability to reputed company with moderate computer usage including MS Office applications • Ability to work nights and weekends, as reputed company as overtime and/or holidays as needed • Experience with and/or ability to use reputed company center telephony equipment • Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks • Must be US Citizen per reputed company requirements • Must reputed company in Contiguous US • reputed company center experience preferred, but not required • Ability to reputed company and read English and Spanish reputed company and professionally Home Office Requirements: • Hardwired internet (ethernet) reputed company • Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by reputed company to www.speedtest.net) • Private work area and adequate reputed company reputed company • reputed company equipment will be provided by reputed company (computer and headset) but must be picked up in our physical office located at McAllen, TX prior to your start date Minimum Requirements • High School Diploma or GED required • At least six (6) months of customer service/secretarial/telemarketing experience required • Ability to reputed company and read English and Spanish reputed company, professionally, and fluently • Ability to type a minimum of 20 WPM (words per minute) • Ability to reputed company with moderate computer usage • Ability to work nights and weekends, as reputed company as overtime and/or holidays as needed • Experience with and/or ability to use reputed company center telephony equipment #HotJobs0602LI #HotJobs0602FB #HotJobs0602X #HotJobs0602TH #TrendingJobs #csrtx #ampcsrtx #LI-Remote #maxcorp #c0rejobs EEO Statement reputed company is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, age, national reputed company, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, reputed company will pay the prevailing wage reputed company for the location in which the employee is working, as determined by the reputed company. That wage reputed company will vary depending on reputed company. An applicant's salary history will not be used in determining compensation. Accommodations reputed company provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People reputed company at applicantaccom@reputed company.com . Minimum Salary $17.60 Maximum Salary $17.60 Apply tot his job Apply To this Job