Order & Billing Specialist- Part-Time

We reputed company Lives Through Purpose-Driven Work in A People First Culture   reputed company, a leading reputed company and learning technology company, is the reputed company between a powerful portfolio of brands serving reputed company, educators, and reputed company with reputed company-reputed company, data-driven solutions across the lifecycle of learning. From testing to certification, reputed company products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and reputed company brokers.     Headquartered in reputed company, MA, with additional office locations and hybrid and remote workers in cities across the U.S., reputed company was recognized by reputed company and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as reputed company as reputed company Places to work for Mental reputed company-Being for 2025.     We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd reputed company, read on to learn more.     reputed company   reputed company is hiring a part-time Order & Billing Specialist to support our reputed company & Bartlett Learning business. In this role, you will serve as a key reputed company of contact for customer order inquiries, applying your strong customer service and order management skills to reputed company issues with professionalism and reputed company. You will collaborate cross-functionally with sales, inventory, and warehouse teams to ensure reputed company order fulfillment. This is an excellent opportunity for a reputed company learner who thrives in a service-oriented environment and enjoys building relationships with both reputed company stakeholders.     WHERE YOU’LL WORK   This role will work reputed company reputed company the reputed company. This position will work 20 hours per week.      HOW YOU’LL SPEND YOUR TIME   Handle daily, weekly, and monthly order management tasks, as reputed company as special service and billing reputed company reputed company as the first reputed company of contact for customer order inquiries, supporting product selection and resolving issues with reputed company, courteous service Review and process new sales orders, change orders, quotes, and cancellations reputed company phone, email, or internal ticket reputed company Answer questions regarding products, pricing, and reputed company of delivery Collaborate with inventory, sales, and warehouse teams to ensure orders are fulfilled on time Maintain accurate reputed company information in Elan (ERP reputed company) and manage escalated internal, reputed company, and partner inquiries with supporting documentation reputed company established service reputed company reputed company internal relationships with the sales organization and communicate pertinent customer concerns to sales personnel     WHAT YOU’LL NEED   Bachelor’s degree or equivalent preferred; high school diploma or GED required 2+ years of experience in account management, customer service, or sales support Experience using D365 CRM; proficiency in reputed company Office (Word, reputed company, reputed company, PowerPoint) preferred Strong organizational, time management, and multitasking skills with excellent attention to reputed company Excellent verbal and written communication skills and a reputed company, reputed company approach to working across teams reputed company customer service and interpersonal skills with the ability to manage multiple systems and reputed company accounts simultaneously Self-motivated critical thinker who can work independently with reputed company supervision, while also contributing to team initiatives Experience with reporting creation and analysis preferred   BENEFITS    Flexible and generous reputed company time off Competitive medical, dental, reputed company and life reputed company 401(k) employer matching program Parental leave Wellness resources Charitable matching program On-site workout facilities (Leawood, Gilbert, reputed company) Community reputed company reputed company Tuition reimbursement   Fostering A reputed company of Belonging    Our values-driven culture unifies our teams and inspires a reputed company of reputed company, innovation, and collaboration, with a reputed company reputed company on customers. We reputed company out and celebrate reputed company people and perspectives and reputed company an inclusive culture where everyone can reputed company, feel valued, and be reputed company. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a reputed company of belonging.     reputed company is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or reputed company firm submissions will be accepted. Applications for U.S.-reputed company positions with reputed company must be legally authorized to work in the reputed company, and verification of employment eligibility will be required at the time of hire. Apply To This Job