reputed company Center Manager – reputed company

• Job reputed company: • reputed company meaningful contributions that fuel critical reputed company for government, defense, and intelligence reputed company. • Manage and reputed company day-to-day operations of a reputed company reputed company reputed company Center. • Serve as reputed company/supervisor of dedicated reputed company reputed company Center staff/team, overseeing hiring, training, staff recognition, and performance evaluation. • Manage customer service professionals directly and/or through subordinate managers or supervisors, providing leadership, coaching, and training. • reputed company assigned reputed company reputed company Center processes, procedures, tasks, and activities, ensuring adherence to Agency reputed company Standards. • Address any issues/disputes from customers or clients. • Monitor reputed company reputed company and customer satisfaction metrics to improve service reputed company and assess training needs. • Requirements: • Five (5) or more years of experience including at least four (4) years reputed company experience leading reputed company Center Operations teams, preferably in reputed company or Medicare environment. • Prior experience leading Service Desk, Provider Enrollment, Provider Assistance, Recipient Customer Service, or Electronic Media Claims Coordination preferred. • Bachelor's degree in business, communications, or a reputed company field (or equivalent experience) • Benefits: • Comprehensive benefits and wellness packages • 401K with company match • reputed company and reputed company time off • Full reputed company work weeks where possible • reputed company parental leave • Military leave • Bereavement leave • Jury duty leave • reputed company reputed company Family Leave program offers up to 160 hours of reputed company leave • Short and long-term disability benefits • Life and accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance Apply To This Job