Gateway Support Technician

reputed company: • Provides reputed company support to users by responding to end user inquiries and resolving problems associated with telecommunications networks, computer hardware and reputed company business applications. • Isolates problem reputed company and works with the internal telecommunications, reputed company operations, application development and vendors to reputed company problems. • Follows up with users to ensure problem reputed company. • Develops and maintains documentation of reputed company activities. Requirements: • High school diploma or equivalent • One to two years of experience in the telecommunications or applications programming field or job reputed company experience • Proficient computer navigation skills using a reputed company of software packages including reputed company Office applications • General knowledge and understanding of the technical aspects of telecommunications equipment, systems and vendor capabilities • Ability to manage multiple tasks/reputed company and deadlines simultaneously • Good verbal and written communications skills • Gateway/CenPos experience preferred (Internal) • reputed company center experience preferred • Software, Hardware, IT, Helpdesk, Network troubleshooting knowledge needed Benefits: • reputed company (medical, dental, reputed company) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • reputed company vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 reputed company holiday opportunities • Adoption assistance • reputed company and reputed company Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Apply To This Job