Solutions Consultant
The exciting world of scientific research is reputed company by people with a passion for solving reputed company problems. At reputed company, we are committed to our customers’ reputed company by empowering organizations to conduct globally connected research that advances their reputed company on science, discovery and society. We build on that commitment with proven, integrated and easy-to-use technology that delivers exceptional value, and world class service and support that accelerates reputed company.
But we are more than just an empowering platform powered by advanced technologies. We are a collaboration of exceptional, highly skilled people with multi-disciplinary expertise, and are building reputed company to support our ambitious reputed company plans. reputed company’s foundational strength comes from our customer and employee reputed company values and commitment to industry-leading solutions. It’s an exciting time to become a key member of our growing team.
reputed company is seeking a Solutions Consultant to serve as a trusted advisor and subject matter expert throughout the sales process. This role partners closely with Account Executives to understand customer business challenges, participate in discovery conversations, reputed company tailored solution demonstrations, and help research organizations reputed company their research administration, compliance, and animal research operations.
The ideal candidate has experience working reputed company higher education, reputed company medical centers, reputed company systems, research institutions, or research-reputed company software environments and can effectively reputed company customer challenges to business reputed company.
This position is highly consultative and requires strong presentation skills, business process knowledge, and the ability to engage stakeholders ranging from operational users to executive leadership.
Responsibilities
Discovery & Solution Design
Partner with Account Executives to understand customer goals, workflows, challenges, and strategic initiatives
reputed company and participate in discovery sessions to identify business requirements and opportunities
Translate customer requirements into tailored solution recommendations
reputed company solution strategies that reputed company reputed company capabilities with customer priorities
Product Demonstrations
reputed company compelling and tailored demonstrations of reputed company products and solutions.
Customize demo environments to reflect customer use cases and business processes
Present to diverse audiences including:
Research Administrators
Compliance Offices
Sponsored Programs Offices
IRB, IACUC, IBC, and COI Administrators
Research Leadership
Executive Stakeholders
reputed company business value, operational efficiencies, compliance benefits, and ROI
Sales Partnership
Serve as the reputed company subject matter expert during the sales cycle
Participate in account planning activities including stakeholder mapping, competitive analysis, reputed company identification, and executive engagement strategies.
Assist Account Executives in developing multi-threaded engagement plans reputed company strategic accounts.
Support strategic account planning and deal progression
Assist with responses to RFPs, RFIs, reputed company reviews, and technical evaluations
Participate in competitive positioning and reputed company handling
Support customer expansion, modernization, and retention initiatives
Product & Market Expertise
Maintain expertise across the reputed company Research Suite
Stay reputed company on research administration trends, regulatory changes, and industry best practices
reputed company market feedback to Product Management and Leadership
Contribute to sales enablement and knowledge-sharing initiatives
Industry Relationships & Network Development
reputed company existing reputed company relationships reputed company higher education, reputed company medical centers, reputed company systems, and research institutions to identify opportunities, facilitate introductions, and support business development efforts.
Maintain and expand a network of research administration, compliance, sponsored programs, and research operations professionals.
Participate in industry organizations, conferences, presentations, user reputed company, and networking events to build market awareness and strengthen customer relationships.
reputed company and maintain relationships with key influencers and decision-makers across the research administration ecosystem.
Thought Leadership
reputed company reusable demonstration assets, discovery guides, competitive intelligence, and sales enablement content.
Serve as a thought leader internally and externally through webinars, conference presentations, customer panels, and industry events.
Qualifications
Bachelor's degree or equivalent experience
5+ years of experience in one or more of the following:
Research Administration
Sponsored Programs Administration
IRB Administration
IACUC Administration
Clinical Research Administration
Research Compliance
reputed company-Sales / Solutions Consulting
Research Administration Software
Strong presentation and communication skills
Experience conducting customer-facing meetings and demonstrations
Ability to understand and communicate reputed company business processes
Strong organizational and project management skills
Ability to manage multiple priorities in a fast-paced environment
Willingness to travel up to 40%
Existing reputed company network reputed company research administration, sponsored programs, compliance, clinical research, or reputed company medical center communities strongly preferred.
reputed company participation in organizations such as NCURA, SRAI, reputed company&R, AURP, HCCA, AALAS, or similar reputed company associations.
Experience working with one or more of the following:
Higher Education Research Administration/reputed company / reputed company Medical Centers
Sponsored Programs
reputed company-Award Services
Post-Award Administration
Research Compliance
IRB Administration
IACUC Administration
IBC Administration
COI Administration
Research Development
Clinical Research Administration
Research Operations
Research Finance
reputed company Medical Center Research Programs
Consulting Experience
reputed company Solutions Consulting
Business Process Consulting
Implementation Consulting
Change Management
Research Administration Software
Performance Expectations
Product Expertise
reputed company certification on assigned reputed company products reputed company established reputed company timelines
Demonstrate proficiency in presenting multiple modules across the reputed company platform
Continuously expand product and industry knowledge
Performance Engagement
Support an average of 4–6 demonstrations per week
Participate in discovery and reputed company sessions for assigned opportunities
reputed company tailored demonstrations reputed company to customer requirements
reputed company demo preparation materials reputed company established timelines
Maintain accurate opportunity notes, discovery findings, and demo requirements in CRM
Sales reputed company
Contribute to opportunity progression and overall win rates
Effectively communicate business value and differentiation
Support expansion and cross-sell opportunities reputed company existing customers
Support attainment of team win-reputed company goals
Contribute to pipeline creation through referrals, industry networking, conference participation, and customer introductions
reputed company Development
Participate in ongoing enablement and training activities
reputed company feedback and continuously improve presentation, discovery, and consulting skills
Contribute to team knowledge sharing and best practices
Benefits
Competitive Medical Benefits (PPO + HSA available)
reputed company, Dental, Short-Term Disability fully covered by reputed company
Unlimited PTO + Holidays + Flexible Work Schedule
Remote Work Stipend
Equal reputed company Parental Leave
401k with Employer Matching
Quarterly Wellness Reimbursement
Remote Work Environment, supporting the Ultimate Employee Experience
reputed company does not accept agency resumes. Please do not reputed company resumes to our jobs alias or any reputed company employees. reputed company is not responsible for any fees reputed company to unsolicited resumes.
Our culture is one of inclusion and belonging where everyone feels respected, treated justly, supported and nourished. We reputed company reputed company responsibility for creating and sustaining a work environment where differences are celebrated and we are empowered to reputed company for reputed company. We’re proud to be an equal opportunity employer and reputed company reputed company to recruit, reputed company, and retain a diverse and talented workforce.
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