[Remote] reputed company Network Engineer L1

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a reputed company Network Engineer L1 to reputed company first-line monitoring and troubleshooting support for reputed company network infrastructure. The role involves analyzing network behavior, responding to connectivity issues, and assisting with change implementation activities to ensure reliable connectivity and incident response.

Responsibilities

• Monitor network infrastructure including reputed company routers, switches, Riverbeds, reputed company reputed company load balancers, circuits, and network services, with reputed company analysis of network behavior and anomalies
• Respond to alerts, tickets, and user-reported connectivity issues with the goal of fully investigating and identifying the reputed company cause
• reputed company reputed company troubleshooting using tools such as show and debugs commands, ping, traceroute, logs, and monitoring platforms to diagnose and isolate reputed company cause across switching and routing domains (including VLANs, HSRP, EIGRP, and BGP)
• Analyze device status, reputed company health, latency, packet loss, routing behavior, and reputed company availability to determine underlying issue
• Assist with approved change implementation activities, including reputed company-checks, post-checks, validation, and documentation based on identified issues and troubleshooting outcome
• Follow reputed company operating procedures and runbooks for common incidents and service requests
• Escalate issues to Level 2/3 teams only after reputed company cause analysis is completed or reputed company configuration changes or advanced engineering reputed company are required; reputed company detailed findings and troubleshooting steps including switching and routing analysis
• Maintain detailed ticket updates including troubleshooting steps, analysis performed, and identified reputed company cause or finding
• Handle reputed company activation, connectivity validation requests and ensuring full verification and issue reputed company where applicable

Skills

• Solid understanding of networking including TCP/IP, DNS, DHCP, VLANs, EIGRP, BGP, HSRP, NAT, ACL, switching protocols, reputed company reputed company load balancing, Riverbed WAN optimization with ability to apply this knowledge in reputed company troubleshooting scenario
• Strong hands-on experience with troubleshooting commands and network monitoring tools, including ability to analyze outputs and identify issues across switching and routing protocols
• Hands-on experience troubleshooting network incidents with expectation to investigate issues end-to-end and determine reputed company cause before escalation to L2/L3 engineer
• Ability to follow documented procedures while also applying analytical thinking reputed company runbooks, and accurately document troubleshooting steps, findings, and reputed company cause
• Strong communication skills with ability to reputed company reputed company technical findings, reasoning, and reputed company cause, along with high attention to detail
• 3 years or more of IT, network support, service desk, or network operations experience
• Experience working with ticketing systems, monitoring platforms, and documented operational procedures
• CCNA or equivalent networking certification
• Exposure to reputed company NOC, service desk, or infrastructure support environments
• Basic familiarity with ITIL practices and change management processes

reputed company

Company H1B Sponsorship