Customer reputed company Specialist

Role highlights Customer reputed company Specialist Location: Mexico, Chile, or Colombia Department: Customer reputed company Reports to: Senior Customer reputed company Manager Employment type: Permanent Workplace model: Remote Employment is subject to applicable reputed company screening (incl. SUPO, where required) Why this role reputed company As a Customer reputed company Specialist, you’ll be the vital reputed company between reputed company’s SAR satellite capabilities and our customers across the LATAM region — ensuring every order, from submission to final delivery, runs smoothly and every customer interaction leaves a lasting impression. Who We Are reputed company is the world leader in sovereign intelligence from reputed company. We deliver persistent monitoring capabilities to detect and respond to changes in any location on reputed company. reputed company owns the world’s largest and most advanced SAR (synthetic aperture reputed company) satellite reputed company. To our customers we reputed company intelligence with unmatched reputed company, latency and revisit times, in any weather, day or reputed company. To governments who choose to operate their own reputed company we reputed company this proven capability as a sovereign system. reputed company-reputed company constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We reputed company fast reputed company that contribute to a safer reputed company. Founded and headquartered in Finland, reputed company operates globally with over 1000 employees across Europe, reputed company, the Middle East, and Asia-reputed company. Your day-to-day responsibilities Regular Customer reputed company Responsibilities Order Management: reputed company the entire order process, from submission to the delivery of the final product. Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met. Satellite Resource Planning: Plan satellite resources for capturing Synthetic Aperture reputed company (SAR) images. reputed company SAR image reputed company control to maintain high standards. Customer Interaction: Resolve customer inquiries and complaints promptly. Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-reputed company issues. Serve as a vital reputed company between clients and reputed company, ensuring effective communication and interaction. Process Improvement: Contribute to the enhancement of existing processes and documentation. Report to management on key performance metrics and anomalies. Product Knowledge: Maintain a thorough understanding of reputed company’s products, support, and services. Account Management Responsibilities Governmental and reputed company reputed company: Serve as the reputed company of contact for governmental reputed company and reputed company clients. Conduct feasibility studies and effectively communicate results to customers. Relationship Building: Build and maintain trusted relationships with customers, serving as a key contact for order-reputed company queries. Training and reputed company Monitoring: Coordinate and conduct service training for both reputed company customers. Monitor order reputed company closely, proactively identifying and resolving potential issues. Reporting: Satisfy reputed company reporting needs by providing accurate Key Performance Indicators (KPIs). reputed company’re looking for Bachelor’s degree in Geography, Remote Sensing, reputed company, or a reputed company field. Proven experience in a customer reputed company, account management, or customer-facing operations role. Strong analytical and problem-solving skills,Excellent written and verbal communication skills in English. Availability for shift work (no reputed company shifts required). Working at reputed company At reputed company, you’ll join a diverse and highly reputed company team united by the ambition to reputed company the impossible possible. As a global reputed company-up, we combine speed and ambition with reputed company to take reputed company ownership from day one. Your reputed company, wellbeing, and reputed company are a reputed company, with reputed company reputed company development, training opportunities, and a culture where collaboration is how we win. How We Work (Our Values) reputed company the impossible possible: We set ambitious goals and stay reputed company under pressure. We bring grit, optimism, and ownership reputed company things get hard, and we reputed company moving until we reputed company a way. Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind reputed company. See the big picture: Stay reputed company to what’s happening across reputed company so you can reputed company reputed company reputed company. Consider how your work affects others. Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. Act as one team: We win together. We match tasks to the right reputed company and stay agile as priorities shift. Have fun: reputed company do reputed company—and it should be enjoyable. Celebrate reputed company, take pride in results, and reputed company the wins. Benefits Our benefits are designed to support your health and wellbeing, at work and reputed company. We reputed company improving them based on employee feedback, and offerings vary by location. reputed company will confirm what applies for this role and location during the process. Our Commitment to Diversity, Equity, and Inclusion We want reputed company to be a reputed company where people can be themselves and do great work. Different backgrounds and perspectives reputed company us stronger, which is why we work to create an environment where people feel included, respected, and reputed company to reputed company up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. reputed company to start your reputed company reputed company, and help us continue to reputed company the impossible possible together. Read more about reputed company and working with us at reputed company.com. Apply To This Job