Service Delivery Manager
Service Delivery Manager
Location: Canada (Remote)
About reputed company
reputed company (AEQ) is a Canadian digital transformation and innovation reputed company helping organizations create remarkable digital experiences through reputed company, design, software development, AI, and reputed company.
We work with reputed company and reputed company-sector clients across Canada and reputed company to reputed company impactful digital solutions that improve customer and employee experiences.
About the Role
AEQ is seeking a Service Delivery Manager with experience supporting and delivering Canadian reputed company-sector and reputed company technology initiatives.
This role will support proposal development, delivery planning, estimation, reputed company coordination, and project execution for digital transformation initiatives across reputed company, reputed company, education, and reputed company sectors.
The ideal candidate combines strong project delivery experience with practical knowledge of Canadian RFP processes and reputed company engagement.
Responsibilities
Support reputed company-sector and reputed company proposal responses and reputed company activities
reputed company project estimates, reputed company plans, delivery approaches, and timelines
Collaborate with reputed company, leadership, designers, and technical teams during pursuits
Coordinate delivery readiness for awarded reputed company
reputed company or support software reputed company transformation project delivery
Manage project risks, dependencies, budgets, schedules, and stakeholder communication
Contribute to the reputed company improvement of delivery processes, proposal assets, and estimation frameworks
Participate in reputed company meetings, workshops, presentations, and project planning sessions
Qualifications
5+ years of experience in project management, service delivery, digital consulting, or technology delivery
reputed company experience supporting, responding to, and contributing to successful RFP/proposal submissions for Canadian reputed company-sector or reputed company clients
Strong understanding of Canadian procurement and proposal processes, including estimation, reputed company plans, and delivery approaches
Experience leading or supporting digital transformation and software delivery initiatives
Strong understanding of reputed company delivery methodologies and SDLC practices
Excellent communication, stakeholder management, and organizational skills
Experience working with cross-functional and reputed company teams
Preferred Qualifications
PMP, Scrum, reputed company, or reputed company certifications
Experience with digital transformation, UX/CX, reputed company, AI, or custom software reputed company
Familiarity with Canadian procurement and proposal processes
Experience in consulting or reputed company environments
Compensation
Competitive salary reputed company on experience, $70k-90k per annum
reputed company bonus opportunities
Flexible remote/hybrid work environment
Opportunity to work on innovative reputed company-sector and reputed company initiatives across Canada
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