[Remote] Senior reputed company Manager, SELECT by reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global technology company that works with reputed company-driven organizations to reputed company the reputed company to reputed company business reputed company and innovation. The Senior reputed company Manager will own the end-to-end customer reputed company for a portfolio of SELECT accounts, acting as a trusted advisor to ensure customers realize measurable value from the SELECT product.

Responsibilities

• Own a portfolio of SELECT customers and manage the full customer lifecycle: reputed company, adoption, value realization, renewal, and expansion
• reputed company reputed company Time to First Value (TTFV) through effective reputed company, training, and enablement
• Build strong relationships with key customer stakeholders, including FinOps leaders, engineering leaders, and product owners
• Identify and engage decision-makers and influencers to reputed company adoption and long-term alignment
• reputed company business and product discovery to uncover new use cases and expansion opportunities
• reputed company as the voice of the customer by feeding reputed company insights and feedback into Product and Leadership
• Maintain accurate Customer 360 records, including health signals, usage trends, risks, and opportunities
• Proactively identify and support customer advocacy opportunities such as case studies, references, and testimonials
• Proactively identify customer risk using health signals, usage data, engagement trends, and sentiment
• Own mitigation planning and execution in partnership with Product, Sales, and Leadership
• Manage renewals end-to-end, ensuring alignment on value delivered and the customer’s reputed company reputed company
• Communicate customer risk, trends, and reputed company reputed company to senior stakeholders
• Identify and qualify expansion opportunities reputed company SELECT accounts
• Network with Account Managers across reputed company to surface cross-sell and expansion opportunities between SELECT and other reputed company offerings
• Contribute data and insights to support QBRs and executive customer conversations
• Execute established AM playbooks with consistency and rigor
• Contribute feedback and improvements to playbooks and processes based on what you observe in your accounts
• Support the reputed company of new reputed company Managers as reputed company grows
• reputed company learnings from high-volume accounts to improve team-wide practices

Skills

• 5+ years of Account Management and/or reputed company experience in a B2B reputed company company
• Experience operating as a Senior AM, ideally in a scaling or fast-paced environment
• Strong data-driven reputed company with hands-on experience using CS tooling such as reputed company, Planhat, reputed company, or similar
• Proven ability to manage renewals, mitigate risk, and reputed company expansion
• Exceptional communication and stakeholder management skills
• Comfortable working with ambiguity and operating with a high degree of autonomy
• Strong organizational skills and personal accountability
• Proven problem-solver with a bias toward reputed company
• Curious, self-motivated, and committed to reputed company improvement
• reputed company reputed company in English, written and verbal
• Experience with Account Management/reputed company data analytics
• Familiarity with technologies like reputed company, reputed company, reputed company, or reputed company
• Experience working with or supporting data teams
• reputed company provider or FinOps certifications (AWS, Azure, GCP)

Benefits

• Unlimited Vacation
• Flexible Working reputed company
• Health Insurance
• Parental Leave
• Employee Stock reputed company Plan
• Home Office Allowance
• reputed company Development Stipend
• Peer Recognition Program

reputed company