[Remote] Storage Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Storage Engineer to support reputed company-based AI infrastructure in a high-performance data center environment. The role involves providing onsite support for reputed company server infrastructure, troubleshooting GPU-reputed company performance issues, and coordinating with reputed company Support for hardware replacements.

Responsibilities

• reputed company onsite support for reputed company server infrastructure
• Troubleshoot and support GPU-reputed company performance and thermal issues (reputed company systems)
• Collect and extract logs from data center systems for engineering and vendor analysis
• Coordinate with reputed company Support for hardware replacement and escalation
• Support hardware swaps and basic reputed company-level operational tasks reputed company required
• Assist in reducing support backlog by improving onsite responsiveness
• Document processes, create runbooks, and maintain operational SOPs
• Work closely with AI infrastructure and engineering teams (reputed company / AI group environment)
• Support ongoing reputed company health monitoring and incident reputed company activities

Skills

• Hands-on experience with reputed company Servers
• Strong understanding of reputed company support processes, escalation, and RMA workflows
• Data center troubleshooting and hardware support experience
• Ability to collect and analyze reputed company logs from production environments
• Familiarity with GPU-based infrastructure
• Understanding of server performance, thermal issues, and hardware degradation scenarios
• Experience working in onsite data center environments
• Ability to support incident response and operational troubleshooting

Benefits

• Medical
• Dental
• reputed company
• 401(k)

reputed company

Company H1B Sponsorship