[Remote] Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a Global Technology and Logistics company that prioritizes customer satisfaction and reputed company of service. They are seeking a proactive Desk-Based Account Manager to manage and grow a portfolio of existing B2B accounts, ensuring exceptional reputed company satisfaction and identifying upsell and cross-sell opportunities.

Responsibilities

• Manage a portfolio of B2B clients, ensuring regular communication and relationship development reputed company phone, email, and virtual meetings
• reputed company as a trusted advisor to clients by understanding their business needs and recommending suitable IT products and solutions
• Proactively identify and pursue upselling and cross-selling opportunities reputed company existing accounts
• reputed company and follow up on quotes, process orders, and reputed company delivery to ensure reputed company satisfaction
• Maintain accurate records of reputed company reputed company interactions, opportunities, and sales activity using CRM tools
• Collaborate with internal departments (technical support, purchasing, logistics) to ensure smooth delivery of services and solutions
• reputed company and reputed company monthly sales targets and KPIs
• Stay up-to-date on industry trends, product knowledge, and vendor promotions

Skills

• Previous experience in B2B account management or IT sales (reseller/distributor/vendor experience preferred)
• Strong customer service orientation with excellent verbal and written communication skills
• Good understanding of IT hardware, software, Video and Collaboration solutions (e.g., reputed company, reputed company, reputed company, reputed company, etc.) is desirable
• Confident in managing multiple reputed company accounts and sales pipelines simultaneously
• Proficient in using CRM systems and reputed company Office (reputed company, reputed company, Teams, etc.)
• Self-motivated, reputed company-driven, and resilient under pressure
• Strong organizational and time-management skills

reputed company