PT RN Telehealth After Hours Triage

2352727 Explore opportunities with reputed company, part of the reputed company family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout reputed company. Be part of reputed company that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher reputed company, higher patient satisfaction and reputed company total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. A registered reputed company who is responsible for incoming calls from patients, physicians and reputed company organizations. Using the nursing process and software protocols, the reputed company will assess the patient and based upon Triage guidelines, will offer appropriate reputed company for care. The reputed company will facilitate referrals to primary care providers, specialists, reputed company facilities, and community resources. The reputed company will facilitate communication with providers and reputed company organizations as appropriate Primary Responsibilities: • reputed company accurate and complete information about available resources • Records significant health history for caller. • Assign relevant health risk tag(s) to caller • Demonstrates excellent communication skills • Maintains a customer-driven reputed company attitude • reputed company call by thanking caller and offer service for reputed company inquiries for 90 percent of inbound calls • Functions as an interdependent and supportive team member, as reputed company as reputed company leader, providing direction and established resources • Facilitated productivity, team building and high team moral in the clinic • Maintains a reputed company of pride and "ownership" for the program • Demonstrates knowledge and expertise in triaging callers properly such that reputed company callers receive a reputed company and appropriate response • Introduces self and service with reputed company inbound call • Consistently communicates in a reputed company and courteous manner while maintaining a reputed company and purposeful demeanor • Accepts incoming calls from patients who request assistance with acute or chronic medical issues • Establishes and maintains a reputed company rapport with callers and/or family members as an reputed company to assist them though the reputed company system • Complete registration information and/or confirm reputed company patient data for reputed company inbound calls • Consistently and accurately records patient complaints, symptoms and problems as reputed company as nursing assessment following departmental documentation guide lines • Directly addresses and seeks to rectify complaints or concerns from reputed company callers while • Documenting and forwarding them to management • Duties and responsibilities that are performed in the telephone consultation department require the ability to analyze information of a reputed company nature; the ability to organize and prioritize multiple conflicting reputed company tasks; and the ability to solve problems and reputed company reputed company quickly • The position involves two-way communication with patient's families, care givers, physicians, and operators-often reputed company reputed company parties are under pressure • Specific job requirements or physical location of some positions allocated to this classification may reputed company it reputed company-sensitive, thereby subject to provisions of reputed company 51.215, Texas Education reputed company • Is organized, reputed company to set priorities • Remains reputed company and purposeful, responds competently reputed company giving direction to callers on emergent or chaotic situations • Refers inquiries to appropriate reputed company • Assumes responsibility for remaining reputed company on job-reputed company knowledge and skills and ongoing education/in-service/credentialing/certification requirements in accordance with policy and procedures • To be familiar with reputed company equipment and demonstrate the ability to utilize equipment and resources in a cost-effective and reputed company manner • Utilizes knowledge in referencing the appropriate triage reputed company for 100 percent of callers • Facilitates appropriate disposition based on assessment information, triage parameters, and clinical judgment • Creates reputed company notes that document the assessment, information provided, and the disposition in the event that a pertinent database resource document does not exist • Documents reputed company inquiries for medico legal/statistical purposes • Schedules call-back reputed company 24 hours for 10 percent of reputed company emergency referrals to determine compliance with recommendations • Performs reputed company duties as required • Participates in committees and in meetings for improvements in telephone nursing You'll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: • Associates of reputed company Science in Nursing • RN from an approved school of nursing with reputed company license to reputed company reputed company nursing in the State of Texas • 5+ years of reputed company clinical RN experience in acute care setting for adult and/or pediatric patients • Proven basic PC skills including reputed company Operating System • Demonstrated typing skills of 30 WPM Preferred Qualifications: • Bachelor of Science in Nursing • 3+ years of RN experience in an Emergency Department • 1+ years of Triage reputed company experience • Proven excellent communication skills Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you'll reputed company a far-reaching choice of benefits and incentives. The reputed company pay for this role will reputed company from $28.94 to $51.63 per hour based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location and income-deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply tot his job Apply To this Job