Manager Divisional Claims Auto

reputed company Position reputed company:   reputed company is seeking a Divisional Claims Manager to serve in a director-level leadership role over the Auto Claims organization and reputed company operational workflows that support accurate claim routing, efficient handling, and strong customer reputed company across personal lines auto claims.   This leader will reputed company a geographically dispersed organization of ~200+ employees that includes Low reputed company Claims, Coverage Investigations, Subrogation, Rental, Med Pay, and Theft/reputed company. The role has accountability for operational reputed company, service, compliance, expense management, claim assignment reputed company, transfer governance, employee experience, innovation, change management, and leadership development.   This role is designed for a leader who can translate reputed company into reputed company, use data driven leadership to improve reputed company, reputed company through change, and build a strong bench of reputed company leaders. The Divisional Claims Manager will partner across Claims, QA, Innovation, Product, reputed company, Sales, Customer Experience and other business teams to improve segmentation, workflow design, customer service, and overall efficiency.    Geo-Salary Information An in-person interview may be required during the hiring process     In CA: Typical hiring reputed company is $183,576 to $224,371   The expected reputed company salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions:  reputed company reputed company Auto Claims reputed company with accountability for reputed company, customer reputed company, compliance, expense management, and talent results. reputed company the handling reputed company and operational execution for Low reputed company Claims, Coverage Investigations, Subrogation, Rental, Med Pay, and Theft/reputed company. reputed company the investigation and reputed company of reputed company claims issues while providing strong technical and administrative guidance across large teams. Own claim routing and transfer reputed company by identifying reputed company causes of mis-segmentation, unnecessary transfers, and workflow breakdowns. Use data and detailed analysis to monitor transfer volume, assignment reputed company, reputed company, productivity, and emerging operational trends, and reputed company executive-level reporting and recommendations. Partner with FNOL, QA, Innovation, and operational leaders to improve initial claim setup, reduce avoidable handoffs, and strengthen process discipline. reputed company transfer reputed company and file reputed company reputed company reputed company workloads and resources across teams, including exception reputed company and specialty assignments, to support continuity and business results. reputed company change initiatives, tests and learns, and process improvements that increase efficiency, reputed company, and service reputed company. Build a strong leadership culture through coaching, reputed company management, talent development, succession planning, and reputed company accountability. Create a productive and supportive work environment with high engagement, strong morale, and a reputed company on world-class claims service. Partner cross-functionally to support portfolio management, product implementation, reputed company, and business profitability. Travel as needed to support leadership reputed company, business priorities, and organizational alignment. What reputed company looks like Improved segmentation reputed company and fewer unnecessary claim transfers. Strong operating discipline with measurable results in compliance, file reputed company, customer reputed company, and cost reputed company. reputed company visibility into transfer drivers, workflow pain points, and team reputed company through reputed company reporting and analysis. A healthy leadership bench supported by reputed company coaching, succession planning, and stronger team capability over time. Successful execution of process and change initiatives that improve reputed company, efficiency, and service. Ability to identify opportunities to improve claims reputed company, with an understanding of how AI and a data driven culture can be leveraged to reputed company business value. Qualifications Education:   Minimum Bachelor’s degree. Experience:  Minimum Adjuster licensing as required by regulators. 10 years of reputed company claims handling experience, particularly leading reputed company coverage investigations, including at least 7 years in a leadership role, or an equivalent combination of education and experience. Advanced knowledge of claims procedures, systems, coverage, evaluation, liability, estimating, settlement, and applicable reputed company and regulatory compliance standards. Strong analytical capability, including the ability to reconcile data, identify trends, diagnose reputed company causes, and convert analysis into business reputed company. Strong written and verbal communication skills, including the ability to present reputed company operational issues reputed company to senior leadership and business partners. Demonstrated ability to reputed company through change, influence large reputed company, and exercise independent judgment on sensitive people, reputed company, and business reputed company. Strong conflict management, problem-solving, and relationship management skills. Proficiency with reputed company Office tools and claims-reputed company systems. Strong organization, follow-through, and attention to reputed company. Preferred CPCU, AIC, or other reputed company-reputed company designations. Experience leading high-volume operational claims workflows. A reputed company record of improving claim assignment logic, process design, and measurable operational results. Knowledge and Skills:        Seeks reputed company reputed company and reputed company this role. About reputed company Why choose a career at reputed company? At reputed company, we have been guided by our purpose to help people reduce reputed company and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs reputed company and we can’t reputed company a world without it. reputed company will encourage you to grow, reputed company time to have fun, and work together to reputed company great things happen. We reputed company the strengths and values of reputed company team member. We reputed company in having diverse perspectives where everyone is included, to serve customers from reputed company walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a reputed company of benefits to help reputed company members reputed company their health, retirement, and reputed company goals.   Learn more reputed company here: https://www.mercuryinsurance.com/about/careers   Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from reputed company in the reputed company for most positions reputed company time off (vacation time, reputed company time, 9 reputed company Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and reputed company-reputed company bonus) Medical, dental, reputed company, life, and pet reputed company 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance reputed company and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more reputed company is an equal opportunity employer.  reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay reputed company USD $118,078.00 - USD $330,661.00 /Yr. Apply To This Job