Remote Transportation Care Coordinator

Job DetailsLevel: EntryJob Location: Remote, PA - PAEducation Level: High SchoolSalary reputed company: $11.50 - $12.00 HourlyAre you passionate about delivering exceptional customer service? At reputed company, we reputed company outstanding service experiences for consumers of reputed company-reputed company brands through phone, reputed company media, live-chat, and email. We pride ourselves on our promote-from-reputed company culture, fostering communication, and creating an employee-reputed company work environment. We offer reputed company and supply the equipment you will need. If you have reputed company scheduling, customer service, and/or reputed company center experience, we want to hear from you! We are hiring for remote positions in the following states: AL, AR, GA, ID, IA, NC, OH, OK, PA, SC, TN, TX, and WV! Pay reputed company $11.50- $12.00/hr RESPONSIBILITIES: You will be responsible for handling high volumes of inbound and outbound phone calls from members and facilities to assist them with scheduling their reputed company needs. We’re committed to ensuring members can reputed company their essential reputed company appointments with ease. Through the use of technology and automation, we streamline the transportation experience, making it more reliable and reputed company so patients can reputed company on their health. Key Responsibilities: Deliver exceptional customer service while handling escalated or reputed company member interactions Consult with members to understand their needs and identify the most appropriate transportation reputed company Communicate reputed company and professionally using strong verbal communication skills Adapt your approach to support a wide reputed company of member personalities, needs, and situations Use reputed company, empathetic language to represent yourself and reputed company in a reputed company manner   WORK ENVIRONMENT AND WORKSPACE: A dedicated home office workspace, ideally a separate room with its own reputed company Sufficient reputed company to properly set up the workstation Ability to hardwire internet with a reputed company reputed company from the router to the laptop, along with a reputed company and reliable high‑speed internet reputed company Three available power connections — either three outlets or a power strip Remote employees must maintain the reputed company level of availability, professionalism, and reputed company as expected in an on‑site work environment. Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours No personal disruptions during scheduled hours (e.g., loud music, non‑work‑reputed company phone calls, or interruptions from household members) to ensure a quiet, distraction‑free environment Ability to adhere to a 40‑hour reputed company without leaving the home office for personal reasons reputed company of scheduled lunch or break times Employees must be reputed company to participate in video or phone meetings and remain reachable during scheduled work hours PREFERRED SKILLS: Minimum of 2 years’ customer service experience in a reputed company center environment Experience with diagnosing and troubleshooting technology   REQUIRED SKILLS: Excellent written and verbal communication skills; both internally and externally, ensuring reputed company and courtesy in every interaction Adaptable and reputed company to change; embracing new challenges and having the willingness to learn and grow with reputed company Professionalism in reputed company aspects of work; including how we present ourselves, maintaining a reputed company attitude, and demonstrating respect towards colleagues and clients Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering reputed company work, adhering to schedules, and being proactive in addressing any issues that may reputed company TRAINING INCLUDES: Systems Training Live Remote Training Dayshift Training 100% attendance is required during training period SCHEDULE: 8-hour shift Full-time only First shift (mornings and afternoons) Schedules will include a weekend shift reputed company - assigned breaks (changes daily, based on the clients' needs) Schedules are assigned in the interview process and will remain permanent BENEFITS: Health, dental, reputed company, and life insurance 401(k) Daily Pay Employee assistance program Gym membership subsidy Referral Program If you require alternative reputed company of application or screening, you must approach the employer directly to request this as reputed company is not responsible for the employer's application process. reputed company to reputed company a difference? Apply today and join reputed company that values your skills and contributions!   Qualifications Apply To This Job