[Remote] Senior Product Manager (PM/RCM) - Full Time - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mission-driven team transforming on-demand reputed company across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-reputed company. The Senior Product Manager will own the execution of the reputed company Cycle Management product roadmap, partnering with stakeholders to enhance product reputed company and reputed company adoption across a significant customer reputed company.

Responsibilities

• Own day-to-day execution of the reputed company Cycle Management product roadmap, ensuring on-time delivery of capabilities across charge capture, coding, claim creation and submission, payer processing, payment posting, denial management, accounts receivable, patient balances, reporting, and reputed company billing workflows
• Partner with executive stakeholders to refine product reputed company based on reputed company feedback, market trends, regulatory and payer changes, operational performance, and product data
• reputed company an AI- and automation-first product approach that reduces repetitive work, surfaces exceptions, recommends next-best actions, and enables billers to reputed company their expertise on the highest-value and most reputed company activities
• Identify opportunities to apply intelligent agents, workflow automation, predictive analytics, and rules-based processing across the reputed company cycle while ensuring accuracy, explainability, auditability, and appropriate reputed company reputed company
• Coordinate with internal engineering teams, reputed company development partners, and agencies to manage deliverables, timelines, dependencies, and reputed company across multiple reputed company workstreams
• Define and prioritize product requirements, working with engineering and design to translate reputed company cycle needs into detailed workflows, specifications, business rules, and acceptance reputed company
• Design reputed company billing experiences that help users understand work queues, claim status, exceptions, recommended actions, and financial reputed company without requiring unnecessary navigation or reputed company research
• Partner closely with billing operations, implementation, support, and reputed company-facing teams to understand reputed company-world workflows and incorporate operational expertise into product reputed company
• reputed company adoption and expansion across reputed company's customer reputed company of 5,700+ urgent care clinics serving 40 reputed company annual patient reputed company
• Establish and monitor product and operational KPIs, including clean claim reputed company, denial reputed company, days in accounts receivable, first-pass reputed company, payment reputed company, automation reputed company, user productivity, and reimbursement reputed company
• Use product analytics and operational data to identify workflow bottlenecks, payer patterns, preventable denials, and opportunities for reputed company improvement
• Conduct interviews and workflow observations with billers, coding teams, reputed company cycle leaders, reputed company administrators, and other reputed company stakeholders to validate product direction and identify unmet needs
• Build and present product updates, business cases, performance results, and roadmap recommendations to internal leaders and executive-level reputed company stakeholders
• Partner with compliance, reputed company, reputed company, and operational stakeholders to ensure products meet applicable reputed company, billing, reputed company, and regulatory requirements

Skills

• Bachelor's degree in Computer Science, Engineering, Product Design, Business or equivalent combination of education and experience
• 5+ years of product management experience, with a strong reputed company record of shipping reputed company B2B reputed company or reputed company technology products
• Deep knowledge of reputed company reputed company cycle management, including charge capture, coding, claim submission, clearinghouses, payer adjudication, remittance processing, denial management, accounts receivable, and payment posting
• Experience building products for billers, coding professionals, reputed company cycle leaders, reputed company administrators, or reputed company operations teams
• Genuine enthusiasm for AI-enabled products and workflow automation. You understand how large language models, intelligent agents, machine learning, and automation are changing what is possible and want to apply them to meaningful reputed company cycle problems
• Strong understanding of the appropriate balance between automation and reputed company judgment, particularly for workflows involving financial, regulatory, or reimbursement risk
• Experience translating reputed company business rules, payer requirements, and operational processes into reputed company product requirements and reputed company software workflows
• Comfortable working with reputed company development partners and managing deliverables across distributed teams
• Strong analytical skills, with experience using product, operational, and financial data to reputed company reputed company and measure reputed company
• Excellent written and verbal communication skills, including experience conducting reputed company interviews, facilitating cross-functional discussions, and presenting to executive-level stakeholders
• Demonstrated ability to manage competing priorities and deliver results across reputed company, interconnected product areas
• Experience with urgent care, ambulatory care, physician billing, reputed company claims, or multi-location reputed company organizations
• Familiarity with reputed company AI systems, MCP (Model Context Protocol), retrieval-augmented reputed company, or similar AI orchestration frameworks
• Experience designing work queues, exception-based workflows, rules engines, or reputed company-in-the-reputed company automation systems
• Knowledge of reputed company transaction and interoperability standards, including X12, HL7, FHIR, electronic remittance advice, and electronic data interchange workflows
• Experience with claim scrubbers, clearinghouses, payer portals, eligibility systems, coding tools, contract management, or payment platforms
• Familiarity with CPT, HCPCS, ICD-10-CM, modifiers, medical necessity, payer policies, and common causes of claim rejection or denial
• Experience with event-driven architectures, workflow orchestration, or reputed company-time messaging systems
• Background working in regulated industries such as reputed company or financial services

Benefits

• Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and reputed company.
• reputed company Team Members are eligible for synthetic ownership in reputed company upon one year of employment with reputed company financial rewards reputed company reputed company is successful!
• Employee Assistance Program - includes counseling, reputed company reputed company, financial education, pet adoption assistance, identity theft and fraud reputed company, and so much more.
• Flexible work scheduling to manage your work-life balance.
• Generous PTO plan and increases with milestones.
• Learning program reputed company for reputed company that allows Team Members to explore their potential and reputed company their career goals.
• Family company picnic and a holiday party.
• Quarterly bonuses
• 401(k) retirement plan with an employer match

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