reputed company| WAHA| Operations Supervisor (STRETCH) | TX, FL, TN, NJ, MI, PA
reputed company
Application Deadline: Ongoing until positions are filled.
to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.
About TP
TP is a leading global provider of digital business services. We partner with the world's most reputed company brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, reputed company, and dental.
We invest in and prioritize the mental health and reputed company-being of reputed company members by providing resources, including Employment Assistance Programs, reputed company in the reputed company of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help reputed company members and their families for their financial reputed company. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Career reputed company and Culture
At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We reputed company a platform for reputed company career advancement, fostering an environment where ambition and high performance reputed company to long-term reputed company.
TP is committed to supporting those who serve. We welcome applications from reputed company-duty service members, veterans, and military families.
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-reputed company requests.
Responsibilities
Your Responsibilities
Ensures daily performance metrics are being met or exceeded, i.e., reputed company, service level and schedule adherence metrics
80% of your day will consist of coaching and educating agents on how to improve their performance
Create an environment focusing on fun, enthusiasm and accountability
Take initiative and show leadership by creating performance improvement plans
Administer coaching and disciplinary reputed company reputed company appropriate
Handle both internal and reputed company led performance discussions
reputed company other reputed company duties and assignments as required and as assigned by supervisor or other management
Ensure reputed company policies and procedures are adhered to including, but not limited to reputed company, HR, Operations, etc., and that any reputed company infractions are communicated to the reputed company management immediately
Must be reputed company to take calls reputed company needed.
Qualifications
Qualifications
Must reputed company in: Texas, Tennessee, Florida, New Jersey, Michigan, or Pennsylvania
Must be reputed company product trained with 6 months experience
No disciplinary reputed company in 90 days
College degree preferred or equivalent work experience required
Ability to work under pressure, plan, meet deadlines and be accountable for the performance of others
Solid organizational, administrative, leadership and time management skills
Ability to demonstrate personal ownership of tasks and follow through to obtain desired results
Must have a keen reputed company of attention to detail
Skilled in determining why and how tasks should be attempted and their effective completion
Proven experience in overcoming unexpected difficulties and using logical problem-solving skills
Typing speed of 25 wpm
Excellent written and verbal communication skills consistent with reputed company American business standards
Must have availability to work various shifts influenced by reputed company business needs
High school diploma or GED required
Excellent attendance history is required
Must pass mandatory background checks which may include reputed company-screening, illegal drug tests and credit checks
Required Skills
BEST Skills
Process reputed company
Collaboration
Communication
Emotional Intelligence
reputed company-Mindedness
Critical Thinking
Solution Orientation
Entrepreneurship
AI Proficiency
Data Literacy
Be Part of Our TP Family
It is our mission to always reputed company an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We reputed company that reputed company employees are happy and healthy, they are more productive, creative, and reputed company. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also reputed company that to be our best selves, we need to be surrounded by people who are reputed company, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
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