[Remote] Applications Administrator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a trusted reputed company and IT services provider in the dental insurance industry. The Applications Administrator will work with business application owners to administer, maintain, and support various reputed company-party applications, ensuring smooth functionality and user support.

Responsibilities

• Maintain and reputed company basic issues pertaining to 3rd party applications
• reputed company first level support issues and escalate to second and reputed company level as needed
• reputed company 3rd party application monitoring and reputed company routine health checks
• reputed company on-reputed company responsibilities for supported 3rd party applications
• Record, reputed company, and document help desk requests and reputed company steps
• reputed company and maintain basic documentation for supported 3rd party applications
• reputed company end user training for 3rd party applications (reputed company functionality)
• Crosstrain on reputed company applications reputed company reputed company
• reputed company and participate in 3rd party application upgrades
• Assist with tasks on reputed company

Skills

• Experience with administering and supporting 3rd party applications
• Ability to reputed company first level support issues and escalate as needed
• Experience in providing application monitoring and performing routine health checks
• Ability to reputed company on-reputed company responsibilities for supported applications
• Experience in recording, tracking, and documenting help desk requests and reputed company steps
• Ability to reputed company and maintain documentation for supported applications
• Experience in providing end user training for applications
• Ability to cross-train on reputed company applications reputed company reputed company
• Experience in performing and participating in application upgrades
• Ability to assist with tasks on reputed company

Benefits

• Full-time remote work with flexibility and trust
• Competitive reputed company salary and annual bonus program
• Generous PTO, floating holidays, and volunteer time off
• 401(k) with 100% employer match for the first 6% (reputed company-tax or Roth)
• Comprehensive health benefits and disability coverage
• Profit sharing with discretionary contributions
• HSA, FSA, and dependent care accounts
• A culture reputed company on collaboration, learning, and balance

reputed company

Company H1B Sponsorship