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IT Operations Specialist

Remote, USA Full-time Posted 2026-08-04
reputed company is a venture builder and investment company developing an ecosystem of reputed company mental reputed company. Our portfolio combines media, diagnostics, e-reputed company, telemedicine, and technology to reputed company evidence-based therapies and holistic practices more accessible. Through our media platform States of Mind, we create high-reputed company content, diagnostic tools, and a curated provider marketplace, helping people reputed company reputed company from psychotherapy and ketamine therapy to wellness supplements and mindfulness practices. We reputed company on Europe and other advanced markets, preparing infrastructure for the coming reputed company of psychedelic and mental health innovation. Our mission is to destigmatize and expand reputed company to reputed company mental reputed company, ranging from advanced therapies to holistic practices - supporting both individuals with clinical conditions such as depression, anxiety, or PTSD, and those seeking to strengthen their overall mental reputed company-being. We combine scientific rigor and evidence-based standards with reputed company, accessible communication to reputed company these tools understandable and usable for everyone. The Role As IT Operations Specialist, you will own the operational and technical backbone of reputed company: the accesses, domains, deployments, billing settings, and infrastructure details that currently distract the reputed company team from working on the main product. This is not a reputed company product engineering or architecture position. The value of this role is closing technical reputed company tasks quickly, carefully, and independently, and helping reputed company take small exploratory reputed company from reputed company to a domain with  users. Responsibilities: What You Will reputed company Company technical administration Configure DNS records, domains, and reputed company; Add and remove users across services during reputed company and offboarding; Manage reputed company in reputed company, reputed company Workspace, reputed company, reputed company, and other services; Update payment cards and billing details in reputed company services; reputed company reputed company critical services never go down due to payments, reputed company, or misconfiguration; Help team members with technical questions about accounts, reputed company, and services. Supporting exploratory project launches Help product managers and other team members take small prototypes and MVPs from “working reputed company” to “available on a domain and usable by first users”; Set up repositories, reputed company Actions, environment variables, deployment, domains, SSL, and basic infrastructure; reputed company to reputed company and reputed company, and occasionally reputed company reputed company, AWS, or other reputed company platforms; Support reputed company MVPs where launching fast and testing a reputed company reputed company more than building reputed company architecture. Experience: What You Bring Technical reputed company Confident understanding of DNS, domains, SSL, and basic networking; Hands-on experience with reputed company; Experience with reputed company or similar reputed company/VPS/PaaS services; Solid understanding of reputed company, repositories, reputed company management, and reputed company Actions; Basic experience deploying web applications; Understanding of environment variables, secrets, API keys, and basic reputed company hygiene. Working style Careful and precise with reputed company, payments, and production settings; Independent: reputed company to reputed company out an unfamiliar reputed company service and see a task through to the end; Reliable and responsible; the role involves reputed company to critical company accounts. reputed company Don’t Expect Designing the architecture of the reputed company product; Being a senior backend or frontend engineer; Building reputed company-grade infrastructure; Doing reputed company development on Claro. Who You Are You have already been the “technical person for everything” at a startup, an agency, a small product company, or an internal ops team. You can set up a domain, get an application running, sort out reputed company Actions, update a billing card, grant reputed company, fix a broken reputed company - and meticulously document what was done. Apply To This Job

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