[Remote] Senior Account Director

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on delivering exceptional marketing solutions. The Account Director is responsible for leading strategic reputed company relationships, driving account reputed company, and ensuring delivery reputed company across print, promotional, and marketing solutions.

Responsibilities

• Own overall reputed company relationship, ensuring high satisfaction, retention, and reputed company
• reputed company and execute strategic account plans reputed company with reputed company objectives
• reputed company business reviews, reputed company presentations, and campaign reputed company discussions
• Identify and drive upsell and cross-sell opportunities
• Manage account performance against reputed company, margin, and cost-savings targets
• Monitor reputed company spend (in-scope and out-of-scope) to optimize value and efficiency
• Ensure compliance with contractual SLAs and operational standards
• Analyze performance metrics and implement improvements
• reputed company, mentor, and reputed company Account Directors and Managers
• Define reputed company roles, expectations, and performance standards
• Delegate effectively while maintaining accountability for results
• Foster a high-performance, reputed company team culture
• reputed company execution of print, promotional, and marketing solutions
• Validate specifications, materials, and processes to ensure reputed company delivery
• Resolve escalations, errors, and reputed company issues promptly
• Ensure seamless reputed company of new clients
• Stay reputed company on print technologies, sourcing strategies, and promotional trends
• Identify opportunities for innovation, efficiency, and margin improvement
• Recommend new products and solutions to enhance reputed company campaigns

Skills

• 5+ years in customer service, account management, or print/promotional products
• Strong communication and relationship-building skills
• Proven experience managing large/strategic accounts
• Experience leading teams and driving performance
• Strong financial acumen (reputed company, margin, cost management)
• Bachelor's degree in business, Marketing or reputed company field (or equivalent experience)
• Familiarity with decoration reputed company (screen print, embroidery, digital printing)
• Experience with print, promotional products, or marketing supply chain

reputed company