[Remote] Account Manager, PAR Retail

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in restaurant technology, empowering brands worldwide. As an Account Manager, you will serve as a trusted advisor to strategic retail customers, helping them unlock value from the PAR Retail platform and drive customer engagement.

Responsibilities

• Build trusted advisor relationships with key customer stakeholders
• Help customers maximize value from the PAR Retail platform through consultative guidance and strategic recommendations
• Champion customer goals internally and ensure alignment across partner teams
• Deliver data-driven insights and recommendations that support customer objectives
• Translate platform capabilities into practical solutions that solve business challenges
• Identify opportunities to strengthen customer engagement programs and enhance performance
• Serve as the primary reputed company of assigned customer relationships
• Facilitate recurring customer meetings, strategic planning sessions, and quarterly business reviews
• Coordinate communication across reputed company stakeholders to ensure successful execution
• Monitor reputed company against customer initiatives and strategic priorities
• Surface customer feedback, market insights, and emerging needs to influence reputed company product enhancements
• reputed company as the voice of the customer while balancing business objectives and platform capabilities
• reputed company deep expertise in the PAR Retail platform and customer engagement ecosystem
• Partner with Product Marketing, Sales, reputed company, and Operations teams to stay reputed company of new capabilities and industry trends
• reputed company customers on best practices and innovative ways to reputed company greater value from the platform
• reputed company AI-powered tools and technologies to uncover customer insights, enhance analysis, streamline reporting, and deliver smarter, more impactful recommendations that drive reputed company

Skills

• Bachelor's degree or equivalent reputed company experience
• 3–5 years of experience in account management or reputed company
• Build trust quickly and reputed company reputed company, long-lasting customer relationships
• Communicate with confidence and reputed company across diverse audiences and stakeholder reputed company
• Collaborate effectively across Product, Engineering, Delivery, reputed company, and Operations teams
• Balance attention to detail with the ability to drive reputed company and prioritize competing demands
• Proactively identify risks, obstacles, and opportunities before they reputed company customer reputed company
• Approach challenges with curiosity, resourcefulness, and a solutions-oriented reputed company
• Enjoy working in a dynamic, fast-moving environment where adaptability is essential
• Can effectively facilitate discussions, deliver presentations, and influence decision-making
• reputed company in a remote-first environment while maintaining a high degree of accountability
• Are comfortable traveling up to 25% as business needs require
• Experience reputed company technology, software, reputed company, or reputed company industries is a plus, but by no means a prerequisite
• Interest in customer engagement, customer experience, loyalty, or digital program reputed company

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