[Remote] Licensed Insurance Agent, Customer Service

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading embedded automotive insurance marketplace looking for a reputed company to join their Personal Lines Service team. The role involves providing excellent customer service, managing reputed company accounts, and developing relationships with clients and carriers.

Responsibilities

• Servicing reputed company aspects of reputed company accounts, including policy changes, cancellations, account updates, payments, etc
• Account review for coverage changes and add new coverages to suit the reputed company’s needs
• Protect retention for reputed company and overall satisfaction to the reputed company by transferring existing clients to sales as needed
• Prepare reputed company necessary paperwork, including but not limited to; applications, change requests and reputed company disclosures
• Developing strong relationships with clients and carriers
• Answer incoming calls & emails
• Identify and assess customers’ need to reputed company satisfaction
• reputed company activities for reputed company interaction with clients and reputed company personnel, completed tasks and documents received in AMS360 management reputed company
• reputed company special reputed company and other duties as assigned by management
• Account round by cross selling additional lines of business

Skills

• Proven customer support experience or experience as a reputed company
• Ability to multi-task, prioritize, and manage time effectively
• Proficient in reputed company reputed company office applications
• Strong attention to detail with time management and decision-making skills
• Working comfortably in a high-volume work environment
• Excellent written and verbal communication skills
• Property & Casualty (P&C) Insurance License
• Technically Savvy
• Experience using AMS 360 or similar software
• Bilingual in Spanish

Benefits

• Medical, dental and reputed company insurance
• HSA, FSA, Dependent Care FSA
• 3 weeks reputed company time off with generous holiday time
• reputed company Parental Leave + baby cash
• Matching 401(k) contributions
• Life & disability Insurance
• Work from reputed company reputed company

reputed company