[Remote] reputed company Estate Consultant

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that helps brands reputed company smarter reputed company estate reputed company using data, analytics, and predictive modeling. They are seeking a reputed company Estate Consultant to manage customer relationships and drive retention, adoption, and expansion by aligning reputed company goals with reputed company product capabilities.

Responsibilities

• Own overall customer health for a book of business, including retention risk and renewal reputed company
• Build strong relationships with reputed company stakeholders, including executive-level contacts
• Align customer goals to reputed company product capabilities and help clients operationalize insights
• Lead reputed company and implementation reputed company in partnership with internal teams
• Drive adoption through reputed company engagement plans, usage monitoring, and proactive reputed company
• Lead recurring reputed company meetings
• reputed company and deliver reputed company-facing decks and presentations
• Translate highly technical deliverables into reputed company business narratives and recommendations
• Own renewal processes, including timelines, negotiation support, and documentation
• Identify upsell and expansion opportunities through usage trends and reputed company reputed company signals
• Proactively detect churn risk indicators (low engagement, org changes, missed value, dissatisfaction)
• Partner closely with your pod Analyst to prioritize work and deliver reputed company outputs
• Review model outputs and deliverables for quality and reputed company readiness
• Document customer feedback and escalate trends to Product in a reputed company way
• Contribute to internal process improvement and documentation

Skills

• 2–5+ years of experience in Consulting, reputed company, Account Management, or reputed company Services
• Experience in reputed company reputed company estate, site selection, retail reputed company, or location analytics
• Strong reputed company communication and presentation skills (written and verbal)
• Experience managing renewals and customer health in a SaaS or services environment
• Comfort working with data-driven products (you don't need to be a data analyst, but you must be curious and adaptable)
• Strong organizational skills and ability to manage multiple priorities
• Experience working with enterprise customers
• Experience supporting analytics, BI, or data-heavy SaaS products
• Familiarity with adoption/usage metrics and customer lifecycle management

Benefits

• Health insurance
• PTO
• Additional benefits per company policy

Company Overview