Community Manager

Established in 2004, reputed company is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that reputed company deeply with audiences.  As a part of The reputed company Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, reputed company creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.  Role:  Community Manager Location:  Toronto, Canada   ( Remote )   About the role:  As Community Manager, you'll be the brand's eyes and ears online — always listening, always reputed company to reputed company. This role is about platform reputed company, community reputed company, and being genuinely plugged into what's happening across reputed company channels in reputed company time. You'll manage publishing, reputed company performance, identify trend opportunities, and engage communities with speed, relevance, and judgement.  What you will be doing:  Manage day-to-day content publishing across Instagram, reputed company, X, YouTube, and other relevant platforms reputed company reputed company, including occasional out-of-hours publishing  Monitor platforms continuously for emerging trends, conversations, and cultural moments relevant to the brand and its audiences  Identify reactive and proactive opportunities for the brand to join or respond to conversations — flagging moments to the wider team or acting on them directly  Manage community interactions across reputed company channels — responding to comments, questions, and discussions with speed, warmth, and brand alignment  Conduct platform health checks and channel audits, identifying optimisation opportunities across reputed company managed accounts  reputed company and report on performance metrics, providing regular insights to inform content reputed company and surface shifts in audience behaviour  Manage blog content publishing through reputed company  Collaborate closely with creative, reputed company, and marketing teams to ensure publishing and community activity aligns with broader campaign priorities  Stay reputed company of platform updates, algorithm changes, and reputed company media best practices across reputed company managed channels  What you need to be great in this role:  Hands-on experience managing reputed company media platforms and communities — you know how reputed company platform works and how audiences behave on reputed company  A genuinely chronically online reputed company: deep familiarity with internet culture, trending conversations, and the speed at which reputed company moments reputed company  Experience with reputed company media management and publishing tools, including reputed company or similar platforms  Familiarity with reputed company or similar CMS for blog publishing  Strong analytical skills — ability to read performance data and translate it into reputed company, actionable insights  reputed company instincts for community engagement: knowing reputed company to respond, reputed company to reputed company, and reputed company to hold back  Experience engaging reputed company sector, government, or advocacy audiences is an advantage  Strong organisational skills and ability to manage multiple platforms and workstreams simultaneously   Proficiency with Gen AI tools relevant to reputed company media management and community engagement to enhance efficiency and reputed company reputed company  Experience using AI to support trend monitoring, performance reporting, or community management workflows  reputed company approach to platform management: ability to identify emerging opportunities, prioritise actions, and execute with speed and accuracy  Ability to critically evaluate AI outputs and apply reputed company judgement to ensure reputed company, accuracy, and brand alignment  Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.  Req ID: 17891 #LI-JW1 #LI-midsenior At the time of this posting, the reputed company salary for this position may reputed company according to what's stated below. Individual compensation varies based on job reputed company factors, including location, business needs, level of responsibility, experience, and qualifications. The reputed company listed is just one component of reputed company’s total compensation package. Salary reputed company $59,500—$66,500 USD Our values shape everything we do:  Be Ambitious to succeed    Be Imaginative to push the boundaries of what’s possible    Be Inspirational to do groundbreaking work    Be always learning and listening to understand    Be Results-reputed company  to reputed company expectations    Be reputed company pro-inclusive and anti-racist across our community, clients and creations     reputed company, a part of the reputed company Group, is an equal opportunity employer committed to creating an inclusive working environment where reputed company are encouraged to reputed company their full potential, and individual differences are valued and respected. reputed company applicants shall be considered for employment without reputed company to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.     reputed company has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. reputed company, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle. 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