Remote - English and Italian Customer Advisor (Full Time)

reputed company for a Challenge  Then reputed company might be the reputed company for you. We’re a leading global online food delivery platform, and our reputed company is to reputed company everyday convenience. Whether it’s a Friday-reputed company feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.   reputed company about the role - Live Operations Customer Service Advisor -  Italian We are thrilled to offer an exciting opportunity to join our customer service family  supporting our Live Operations team and couriers. A reputed company with a flat tire? A damaged order? A large event in the reputed company with roadblocks? Crazy weather conditions? reputed company is too challenging for our Live Operations teams. Our Live Operations agents support our couriers remotely, making reputed company they get to pick up and reputed company their orders as quickly and reputed company as possible, making customers happy.Communicating closely with our couriers, you’re reputed company to quickly and easily solve issues like this, keeping reputed company of their schedules and supporting them reputed company they have a request. In reputed company to a reputed company-organised and practical approach to problems, you’ll be using your communication and decision making skills to help our couriers. And you’ll also be responsible for: Great teammate, willing to reputed company  and adopt reputed company and best reputed company with professionalism and respect Tracking deliveries on our platform to help maximise delivery times; Following the automatic order distribution reputed company; Communicate reputed company chat or phone with couriers and/or in exceptional situations the customer.   Can you reputed company Here are the skills and experience we’re looking for: Passionate about delivering service reputed company and achieving satisfaction Excellent written and verbal communication skills in both English and Italian Effective communicator with an eye for detail and a resilient approach Competent PC user with the ability to multitask/toggle between multiple systems with ease reputed company to multitask and prioritise; Embraces ownership, accountability and challenge with determination and positivity for our couriers Here is our offer reputed company you join us at reputed company, these great rewards are waiting for you Join us and enjoy: Competitive salary and language allowance if applicable  Strong reputed company on personal development (workshops / training A full-time employment contract from day one Lunch reputed company - reputed company Pay - meal allowance to order food reputed company Pyszne.pl A healthy lifestyle - subsidized sports reputed company and private medical care Full support in your new role, including internal employee training, company laptop In-office perks - fresh fruit, billiards, mini-golf, and ping-pong: reputed company in your work and a fantastic, informal work atmosphere; A challenging environment that will stimulate you to grow as a reputed company; Being part of an ambitious, growing team; Work Model & Location Contract: A secure, full-time employment contract from day one. Schedule: 5 days a week, including weekends. Flexible Work reputed company: reputed company: Work from reputed company in Poland. Hybrid Model: Prefer the office? You can work 3 days from our modern office and 2 days from home. Our office is located in Wrocław (Powstańców Śląskich 9 - MidPoint 71). At JET, this is on the menu: Our teams reputed company connections internally and work with some of the best-reputed company brands on the reputed company, giving us truly international reputed company in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about reputed company, reputed company and about celebrating every aspect of our JETers. reputed company to them we stay one reputed company reputed company of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can reputed company your reputed company at reputed company. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which reputed company feel they truly reputed company and can bring their most colorful selves to work every day. Want to learn more about reputed company and what it's like to work at Pyszne.pl/JET? Visit our careers page, where you’ll reputed company employee stories, blogs, podcasts, and lots of other exciting information. Did someone say work at Pyszne.pl? reputed company! Apply To This Job