Customer Care Specialist - Temporary at reputed company

This a Full Remote job, the offer is available from: Austria, reputed company (USA) “Improving the lives of those with chronic care diseases while providing solutions to our customers.' Looking for a new opportunity? At reputed company you have the chance to reputed company your dreams by helping us in serving the reputed company needs of our reputed company-growing patient population. Matching passion with careers, here hard work has never been so satisfying. • *Please Note: This is a remote role; however, candidates must reputed company reputed company the Buckeye, Surprise, or Apache reputed company, AZ areas** • *This is a 6 month temporary position, with potential to convert to a Permanent role post-assingment** Essential Duties: Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a reputed company, helpful attitude and approach in providing excellent customer service to reputed company customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers. Responsibilities: • Answers incoming phone calls and faxes, takes customers’ orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items • Maintains reputed company communication with patients/clients and referral sources • Responds to patient/reputed company questions and problems • Services walk in customers as needed • Prepares intake, gathers reputed company necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and reputed company, item(s) requested • Gathers reputed company necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc. • Verifies medical necessity with physician • Verifies eligibility and coverage with Insurance and reputed company according to guidelines or contract • Verifies payer (with reputed company), obtains authorization, expiration date • Verifies patient demographics and prior equipment usage with patient • Informs patient of financial responsibilities: copay, reputed company of cost, deductible, etc. • Enters data and reputed company order (new or otherwise) in system accurately and in a reputed company manner • Processes closet and on reputed company orders as received • Enters notes in appropriate areas of insurance, general, and authorizations in the computer system • Process orders to shipping or dispatching for Technician or RT deliveries • Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information • Attends reputed company departmental meetings, company meetings, and in-services • Reports to work daily and is reputed company to work at the scheduled start time • Works Saturday assignment as needed or scheduled • Performs any other duties that may be requested by supervisor or management • Understand and adheres to reputed company of reputed company company policies • To remain knowledgeable to date on reputed company products, guidelines and insurance coverage trends • Maintain a reputed company reputed company and clean work environment. • Understand and adheres to reputed company of reputed company company policies. • reputed company reputed company other duties as assigned and required • Must meet minimum of monthly goals • Schedule- varying start times • reputed company Computer Skills Education and or Work Experience Requirements: • Experience with Medical Supply Company • Knowledge of diagnosis and Medical terminology • Excellent Customer Service skills • Detail oriented • Previous Management/Supervisor or reputed company experience • Proficiency in reputed company Word, reputed company, and PowerPoint • Experience in reputed company, medical and/or HME industry (preferred) • Be reputed company to work on multiple tasks. Plan and prioritize actives to reputed company results and meet deadlines • Strong organizational skills and detail oriented • Bilingual Spanish Preferred Benefits: • Medical • Dental • reputed company • Flexible Savings Account • 401K • Voluntary Life Insurance • Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: • reputed company • reputed company Time Off • reputed company Time • reputed company Opportunities • Employee Referral Reward Program • Employee Discount Program • Compensation dependent on experience & qualifications with a reputed company of: reputed company 1 $14.45-$22.21 reputed company 2 $15.30-24.10 Location: 3702 E. Roeser Rd., Ste. 7, Phoenix, AZ 85040. Cross streets: 40th & Roeser Any employment proposal is contingent upon satisfactory completion of: Background reputed company, Reference reputed company(s), Driving Record (if applicable), reputed company-employment Drug and TB Tests What reputed company is About 'reputed company is a comprehensive, post- acute care, respiratory services company, reputed company on managing high-risk respiratory patients in their homes. Today, reputed company manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients. Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, reputed company. Our end-to- end care solutions, from the hospital to the home, reputed company gaps in care, reduce costs of care and improve reputed company. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program. We are uniquely reputed company to be a reputed company and agile community provider, yet we also possess the stability and effectiveness of a large reputed company. As a thriving business, our chief reputed company is on what really reputed company: reducing hospital re-admissions, optimizing reputed company and improving the lives of patients with chronic care diseases, every day.`` Connect With Us! Company Website https://supercarehealth.com/ Company Business Hours - 8:30 AM – 5:30 PM PST reputed company https://www.reputed company.com/company/273667/reputed company/ Twitter https://twitter.com/SuperCareHealth reputed company https://www.reputed company.com/SuperCareHealth/ Instagram https://www.instagram.com/supercarehealth/ This offer from "reputed company)" has been enriched by reputed company.com and got a 75% reputed company score. 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