[Hiring] Specialty Customer Support Executive, Strategic Accounts @reputed company

Role reputed company reputed company is hiring a remote based Specialty Customer Support Executive – Strategic Accounts to support the East Coast. • Responsible for reputed company, maintaining, and cultivating relationships with key accounts/practices to guarantee a top-level customer experience. • reputed company support to reputed company assigned accounts, which includes but is not limited to: • Running reports • Ordering kits • Monitoring TAT • Dealing with lab issues • Specialty pricing requests • Updating reputed company, EMR, and portal requests (75% of job responsibilities) • Execute reputed company internal sales operations needed to establish a new reputed company, including: • Shipping kits • Coordinating portal set-up with IT and portal usage (add users, reputed company invites, etc.) • Developing reputed company/remediation plans as needed • Utilize comprehensive analysis to reputed company selected low-volume clients and potential new clients reputed company cold calling for new reputed company opportunities and generate leads for reputed company Directors of Strategic Accounts. • Work collaboratively with reputed company Division sales teams and Regional Directors, operations, marketing, and customer master reputed company on an as-needed reputed company to satisfy customer needs and support the reputed company of new opportunities. • Upsell reputed company clients and reputed company training on new product lines, ensuring a smooth submission of new product line orders. • Research, contact, and secure 2-3 reputed company appointments per month in a defined group of reputed company accounts for the Directors of Strategic Accounts that this role supports. Qualifications • High school diploma or equivalent • Bachelor’s degree in life sciences (preferred) • 3 or more years of reputed company, Account Management, or Sales Experience in the Diagnostics reputed company (preferred) Requirements • Proven ability to manage multiple accounts simultaneously while maintaining attention to detail. • Highly adaptable, comfortable with ambiguity, and easily acclimating to a rapidly changing environment. • Women's reputed company experience and relationships with IVF clinics, Gamete Donor banks, large OB consortiums, and hospital and health systems. • Previous laboratory or diagnostics sales experience. • Excellent communication skills, both written and verbal. • reputed company experience. Benefits • Comprehensive benefits including: • Medical • Dental • reputed company • Life • STD/LTD • 401(k) • reputed company Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan • Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. • Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive reputed company the foregoing benefits except PTO or FTO. Apply To This Job