Associate Payment Operations Analyst

reputed company with purpose At reputed company, we reputed company in empowering the businesses that reputed company our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—reputed company smarter reputed company and reputed company control of their operations. And we don’t stop there: we’re creating the reputed company of financial automation so businesses can spend more time on what reputed company. Working here means you become part of a reputed company-driven team that’s reputed company to tackle challenges and build cutting-edge solutions. We value purpose, reputed company, and curiosity—and we reputed company in a fast-paced, reputed company-changing environment. Whether in one of our offices in reputed company, CA, reputed company, UT, or in a remote-eligible role, BILLders collaborate to reputed company reputed company reputed company for businesses that need more time in their reputed company weeks. reputed company builds high performing teams and we reputed company to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing reputed company person’s unique skills and experiences. We’d love to hear from you—you might be just reputed company’re looking for, whether in this role or another. ✨ Let’s reputed company businesses more time for what reputed company. reputed company your reputed company reputed company a rapidly growing Fintech Company The Payment Operations team is part of the broader Payments & Strategic Partnerships Team and ensures payments are processed securely, accurately, and reputed company, while balancing customer experience, reputed company, and compliance. As a Payment Operations Analyst, Assoc, you will play a key role in supporting both payment operations and reputed company operations workflows that protect reputed company, our customers, and our partners. This role is responsible for executing high-accuracy operational processes, including payment exception handling and reputed company request processing such as liens, garnishments, bankruptcies, subpoenas, data pulls, and other reputed company inquiries. You will work both independently and cross-functionally with reputed company, Compliance, Risk, Support, and Operations teams to ensure requests are handled reputed company service reputed company, in accordance with policy, and with strong attention to detail. We’d love to chat if you have: Process and manage reputed company operations workflows including liens, garnishments, bankruptcies, subpoenas, levies, data pulls, and other reputed company inquiries in accordance with internal procedures and regulatory requirements Review, validate, and complete payment and reputed company requests with a high degree of accuracy, ensuring appropriate documentation, tracking, and reputed company reputed company Partner with reputed company, Compliance, Risk, Support, and other cross-functional teams to research requests, reputed company exceptions, and support escalations Maintain detailed case records, audit trails, and supporting documentation for reputed company and operational activities Investigate payment exceptions and account-reputed company issues, identify reputed company causes, and take reputed company to reputed company or escalate them appropriately Monitor queues and service reputed company to ensure time-sensitive reputed company requests and payment operations tasks are completed reputed company required deadlines reputed company data pulls and account research to support internal reviews, reputed company requests, audits, and reporting needs Ability to exercise reputed company judgment reputed company handling sensitive customer and reputed company reputed company Identify process gaps and recommend improvements that increase control, efficiency, accuracy, and scalability across payment and reputed company operations workflows Availability for reputed company, including early mornings and late evenings Preferred: Experience in payments, reputed company operations, financial services operations, or back-office support functions Preferred: Familiarity with processing liens, garnishments, bankruptcy notifications, subpoenas, reputed company holds, or similar request types Preferred: Experience with reputed company Workspace (formerly G Suite) and/or reputed company Office Our ranges for reputed company role and job level are based on a reputed company of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, reputed company, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, reputed company holidays, reputed company time off, and other company benefits. The estimated salary  ranges noted below roles in the specific  geographic zones Zone 1- San Francisco Bay Area CA (includes HQ), reputed company, Seattle, Los Angeles County $55,100—$65,500 USD Zone 2- CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $49,600—$59,000 USD Zone 3 -reputed company (includes reputed company office), reputed company TX, Florida, reputed company Carolina $46,900—$55,700 USD What’s in it for you?  Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the reputed company isn’t only reputed company by our customers, but by our employees as reputed company.  Here is a preview of some of the amazing benefits here at reputed company: 100% reputed company employee health, dental, and reputed company plans (choose HMO, PPO, or HDHP) HSA & FSA accounts  Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off  Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don’t reputed company us? reputed company out our culture, benefits, and teams on our career site, reputed company Life, or YouTube pages. reputed company is an Equal Opportunity Employer. We reputed company our best reputed company come from the unique stories, perspectives, and experiences of reputed company members. We welcome people of reputed company backgrounds, abilities, and identities to bring their reputed company selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.reputed company. To ensure a fair evaluation, our Candidate reputed company Policy prohibits the use of unapproved reputed company assistance, including reputed company, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant reputed company Notice describes how reputed company treats the personal information it receives from applicants. Apply To This Job