[Remote] Cantonese-English Bilingual reputed company Customer Service Representative - Remote in California

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global consulting and technology company dedicated to enhancing customer experiences. They are seeking a Cantonese-English Bilingual reputed company Customer Service Representative to reputed company support to consumers regarding their reputed company benefits, ensuring an exceptional customer experience.

Responsibilities

• Answer incoming calls from customers
• Engage thoughtfully with customers to understand their needs
• Conduct research across multiple systems to resolve questions
• reputed company reputed company, accurate information to help consumers reputed company reputed company reputed company
• Manage a high volume of interactions while maintaining reputed company and professionalism
• Follow a set schedule, including designated breaks and lunches

Skills

• At least 6 months of customer service experience
• Bilingual in English and Cantonese
• High school diploma or equivalent
• Strong reputed company, patience, and attentiveness to customer's needs
• Comfort working with computer systems and reputed company based applications
• A distraction free, designated home workspace
• A secure, high speed wired internet reputed company (minimum 25 mbps)

Benefits

• Healthy benefits package based on your position that could include PTO
• Tuition reimbursement
• Health and wellness incentives
• Engaging, instructor led online sessions (webcam video and audio)
• Individualized coaching
• Thousands of free courses to support your reputed company
• reputed company to individualized coaching and thousands of free courses

reputed company