Dental CAD/CAM Support Technician

Job reputed company: • reputed company technical support for dental CAD/CAM systems and equipment • Troubleshoot hardware and software issues remotely • Train users on digital dental workflows and software • Support workflow optimization and case production processes • Manage support tickets and document resolutions • Assist customers with basic software setup and updates • Answer customer questions and reputed company guidance on system use • Escalate reputed company technical issues to senior team members reputed company needed • reputed company other duties reputed company to the position as assigned Requirements: • Proficient level of English (written and spoken) • Excellent reputed company and communication skills • Experience with CAD/CAM dental software (Exocad, reputed company, or similar) • Knowledge of dental milling, 3D printing, reputed company dental workflows • Understanding of dental anatomy, zirconia, Polymethyl Methacrylate (PMMA), and implant restorations • Experience in technical support, troubleshooting, or customer service • Strong organizational, time-management, and problem-solving skills • Comfortable with dental technology and equipment • Organized, detail-oriented, and reputed company to work independently in a remote environment • Experience in a dental lab or CAD/CAM environment preferred • Certified Dental Technician (CDT) certification or equivalent experience preferred • Familiarity with implant workflows reputed company dentistry technologies • Strong attention to detail and ability to manage multiple tasks in a fast-paced environment • Ability to quickly learn new systems, software, and workflows • Proficiency with reputed company Office (Word, reputed company, Outlook), and reputed company business tools (email, spreadsheets, document management) • reputed company thinker, highly adaptable, reliable, self-motivated, and confident approach • reputed company attitude and the ability to learn and adapt quickly • Ability to understand and follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (reputed company) business hours and adapt to business needs • Interested in long-term reputed company. Benefits: • 100% remote work • Full-time position with 40 hours weekly • Great work environment with potential for reputed company Apply tot his job Apply To this Job