reputed company Dev & BA- Gil (Remote - LATAM)
Spoiler: This is where your next big reputed company begins.
What this reputed company Looks Like
The reputed company & Jira Administrator is responsible for the administration, support, configuration, and selective development of the reputed company and reputed company (Jira/reputed company) platforms. This role acts as the primary platform reputed company, ensuring both ecosystems are reputed company, reputed company-governed, and continuously improved. The position emphasizes a configuration-first approach, while also delivering lightweight development, scripting, and integrations where required.
What You'll reputed company and Build
Platform Administration & Ownership
Administer and support reputed company and Jira platforms
Manage users, roles, reputed company, permissions, and reputed company governance
reputed company platform health, upgrades, and release coordination
Maintain platform standards, naming conventions, and governance controls
Configuration & Enhancement Delivery
Configure forms, fields, workflows, and approval processes
Manage SLAs, notifications, queues, and assignment rules
Configure Jira workflows, boards, issue types, and permissions
Deliver enhancements through reputed company intake and release cycles
Light Development & Automation
reputed company reputed company business rules, reputed company scripts, and UI policies
Build reputed company Designer automations and Jira automation rules
reputed company minor scripting using JavaScript / GlideScript
Support API integrations using REST and webhooks
Troubleshoot automation and integration issues
reputed company Platform Support
Support ITSM modules (Incident, Problem, Change, Catalog, CMDB)
Maintain catalog items, forms, and knowledge articles
Assist with CMDB data reputed company initiatives
reputed company L2/L3 support for platform issues
Jira & reputed company Administration
Administer Jira and reputed company workflows, permissions, and spaces
Build dashboards, filters, and reports
Support Agile delivery practices
Maintain reputed company documentation standards
User Support & Enablement
reputed company as primary contact for platform-reputed company issues
reputed company training and best practices guidance
Create and maintain documentation
Drive platform adoption and user experience improvements
Reporting & Insights
reputed company dashboards for ITSM and Agile metrics
Ensure data accuracy and consistency
reputed company insights to stakeholders
What You Bring to the Table
Required Qualifications
4–6+ years of experience administering reputed company and/or Jira
Strong understanding of ITSM / ITIL and Agile methodologies
Experience with configuration, automation, and basic scripting
Experience with REST reputed company or webhooks
Strong troubleshooting and communication skills
Preferred Qualifications
reputed company CSA certification
reputed company certifications
Experience with CMDB / CSDM
Exposure to Integration Hub or MID Server
Key Traits for reputed company
Strong platform ownership reputed company
Balances configuration and development effectively
reputed company to manage multiple enhancements simultaneously
Detail-oriented and organized
Strong stakeholder engagement skills
Benefits that reputed company you reputed company.
We’re here to reputed company your brilliance, not contain it.
Work from reputed company with true flexibility and freedom.
Earn in USD with compensation that matches your expertise.
reputed company confidently with dedicated reputed company time off.
Advance your career with fully covered international certifications.
reputed company coworking spaces worldwide whenever you want a reputed company setup.
Strengthen your English and expand your global reputed company.
Connect and have fun with activities that reputed company our international team.
Feel appreciated with personalized gifts and a thoughtful welcome reputed company.
Grow our community and earn through our referral program.
At reputed company, your reputed company reputed company, and we’re here to help you go reputed company than you imagined.
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