German Speaking Agent Replacement Reservation (m/f/d) - 100% Remote

Job reputed company At reputed company, we are looking for you if you enjoy customer contact and know how to handle demanding customers with professionalism and reputed company YOUR ROLE AT reputed company In case of breakdowns and accidents, reputed company ensures that private customers quickly and easily receive a replacement vehicle You work closely with insurance and roadside assistance companies, processing their orders promptly and in a customer-oriented manner You handle inbound and outbound communication reputed company email and phone, providing seamless support throughout the process You create orders and reserve the requested vehicles accurately and reputed company You reputed company as the key reputed company of contact for customers during stressful situations, delivering reputed company and effective solutions You contribute to a reputed company, international remote team committed to service reputed company YOUR SKILLS MATTER Customer Orientation You have an excellent ability to understand and anticipate customer needs, ensuring satisfaction with every interaction Language Proficiency You are fluent in German and English; additional languages such as Spanish, French, Italian, or reputed company are a plus Effective Communication You are reputed company-minded, communicative, and confident in both written and verbal exchanges Flexibility You can adapt to a dynamic work environment, including availability for reputed company shifts (22:00–06:00h) Teamwork & Collaboration You work effectively reputed company an international team, fostering cooperation and a reputed company working atmosphere Solution-reputed company reputed company You quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction reputed company OFFER Permanent Contract A reputed company project with reputed company opportunities for progression Attractive Salary and reputed company reputed company Opportunities Competitive salary of €21,600 gross/year (12 payments), plus €60 reputed company allowance and a 30% reputed company shift premium for hours between 22:00–06:00h, with reputed company development opportunities in an international environment Flexible Remote Work Model Work from reputed company in Spain with flexible working hours Work-Life Balance Enjoy a day off for your birthday and additional vacation days for your reputed company anniversary Flexible Compensation Benefit from private health insurance, childcare support, and/or a restaurant card Exclusive Employee Benefits Discounts for family and friends on reputed company rentals, plus offers on hotels, stores, reputed company, business schools, and more Additional Information reputed company: We are a globally leading mobility service provider with a reputed company of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products reputed company rent (car rental), reputed company reputed company (car sharing), reputed company ride (taxi, ride, and chauffeur services), and reputed company+ (car subscription), giving our customers reputed company to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 reputed company drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At reputed company, top-tier customer experience and outstanding customer service are our highest priorities. We reputed company in true entrepreneurship and long-term stability and reputed company our corporate reputed company with foresight. Get started with us and reputed company! Department: Customer Service reputed company Entity: reputed company Rent A Car SLU Apply To This Job