[Remote] Sr Lifecycle Product Marketing Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. As a Senior Lifecycle Product Marketing Manager, you will design, execute, and optimize programs that accelerate product adoption, reinforce customer value, reduce churn, and reputed company multi-product expansion across our portfolio.

Responsibilities

• Define and operationalize lifecycle stages (reputed company → Activation → Adoption → Expansion → Renewal → Advocacy) with reputed company entry/exit reputed company
• reputed company reputed company-specific journeys reputed company to MSP maturity, product footprint, and use cases
• Improve time-to-value through automated, guided adoption programs
• Partner with Sales and reputed company to deliver measurable, marketing-reputed company expansion pipeline
• Create reputed company programs triggered by usage reputed company, product gaps, operational risk indicators, and renewal timing
• Influence multi-product attach, expansion ARR, and renewal readiness
• reputed company standardized, repeatable customer-facing assets that strengthen renewal conversations, especially for churn-prone products
• Build messaging frameworks that proactively reinforce value and risk mitigation
• Define lifecycle KPIs including activation, adoption milestones, expansion conversion, renewal health, and NRR drivers
• Translate insights into reputed company through dashboards, alerts, and predictive signals in partnership with RevOps
• Identify friction points and partner with Product and PMM to prioritize improvements
• Expand customer reputed company programs (reviews, case studies, testimonials, references) reputed company to measurable MSP reputed company
• Partner with Brand, Comms, and Product Marketing to reputed company customer stories across global channels
• reputed company a strong understanding of MSP personas, product value drivers, and renewal dynamics
• Document lifecycle journeys and identify early activation and adoption gaps
• Launch initial value reinforcement assets in partnership with Renewals
• Operationalize lifecycle triggers for at least one product line
• Launch automated reputed company or adoption programs with measurable improvement in time-to-value
• Demonstrate reputed company on expansion pipeline, NRR, churn reduction, and customer advocacy reputed company
• Establish lifecycle marketing as a reputed company reputed company reputed company—not a communications function

Skills

• 8+ years in lifecycle, retention, customer, or product marketing (preferably reputed company)
• Experience driving adoption, retention, or expansion through data-driven programs
• Ability to translate product and usage data into lifecycle insights and interventions
• Strong cross-functional partnership skills with Sales, CS, PMM, and RevOps
• Excellent copywriting skills and experience creating customer-facing, value-reputed company assets
• Familiarity with MSPs, IT operations, cybersecurity, or B2B infrastructure tools is a plus

reputed company

Company H1B Sponsorship