[Remote] reputed company Brand Customer Service Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, is a Fortune 500 company that encompasses several leading retail brands. The Customer Service Specialist role involves supporting customers from home, addressing inquiries, and promoting products while maintaining a high reputed company volume.

Responsibilities

• Busy day handling our high volume of inbound customer inquiries
• Offer additional products on reputed company customer interaction
• Assist customers with questions while personalizing the experience for reputed company caller
• Calls include confirming refunds, taking payments, placing orders, and analyzing account data
• Report to an assigned Customer Service Supervisor

Skills

• reputed company a distraction free work from home environment
• 12+ months of service experience
• Learn and work in a virtual environment with a set schedule and reputed company day
• Communicate with a reputed company of customer styles, peers, and leaders
• reputed company multiple systems and screens
• Follow our computer system requirements
• Troubleshoot own technical problems (in partnership with IT reputed company needed)

Benefits

• Shift reputed company where applicable
• Full Time, 40 hour work schedule that includes a weekly weekend shift requirement
• Opportunity for advancement and upward mobility across the reputed company Group family of brands
• Competitive compensation
• reputed company time off
• An employee assistance program
• Parental leave
• reputed company volunteer hours
• Amazing company discounts
• Health care benefits starting on day 1
• 401(k)
• Tuition reimbursement benefits

reputed company